Question about HP Photosmart C4280 Aio Printer

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Trying to scan, but keeps on saying USB port not connected

I have a MacBook Pro and a HP Photosmart c4280 printer. The printer and copying works fine but it won't scan!! the LCD screen on the printer says "USB not connected" when it is!! HELP please. Thank you. it says USB port not connected on printer screen

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It is not inserted properly

Posted on Jun 01, 2009

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SOURCE: Trying to scan, but keeps on saying "USB not connected"

Ok here is the answer you have all been waiting for - look on the CD that came with any HP printer for the mac and you will see that it is for 10.3.9 and 10.4. I bet you dollars to donuts you have the new 10.5 leopard software and you got the new printer for free from the apple store.

All is not lost - go to the hp website at www.hp.com and on the left side you will see a grey menu that says software and driver downloads click on it and type your product. The version right now is 9.7.1 once you get all the way through. DO NOT INSTALL THE HP INSTALLER FILE - it is the same as the CD.

Posted on Feb 27, 2008

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first..check through the HP icon here, to see if that printer has a IMAC driver

that might get you there...I'm sure that the USB ports on your IMAC are working..

you can check them with some other device, of course.

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