Question about Dell XPS M1330 Notebook

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Can't burn a CD with my Matshita drive, what do I do?

I cannot burn CDs on my laptop. I'm using a Dell XPS with Windows Vista, my drive is Matshita and won't accept anything. Please help me!

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  • ultimitloozr May 11, 2010

    Can you read CDs (both autio and data)? What error messages are you receiving? Is there anything in the Event Logs regarding the problem with the drive? Are there any errors reported on the Properties page for the drive in Device Manager?

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  • 197 Answers

Have you tried different cds? If yes but persist try re-installing your burning software. If it still doesn't work I suspected your dvd rom drive is faulty. You might need to change it.

Note: no need to pay for a replacement if machine is under warranty.

Posted on Jun 02, 2009

  • iya velasco
    iya velasco Jun 02, 2009

    Have you tried different cds? If yes but persist try re-installing your burning software. If it still doesn't work I suspected your dvd rom drive is faulty. You might need to change it.



    Note: no need to pay for a replacement if machine is under warranty.

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It's not "regeit" but "regedit".

Drives Disappear After You Install ITunes or Norton Ghost** If after installing ITunes or Norton Ghost, you get Device Manager error code, try locating the Audio File System (AFS) driver from Oak Technologies at C:\Windows\System32\Drivers\afs.sys or doing a search for it. Rename it afs.sys.txt and reboot. This driver is incompatible with the driver found in iTunes and Norton Ghost. The driver from these two companies is the same and made by a third company called Gear Software. After renaming the afs.sys driver file you will lose access to the CD burning feature of of the following: HP Memories Disc Creator, Liquid Audio Portal Player, Oak Technology SimpliCD, or Broderbund's Print Shop version 20. If you still wish to use the burning feature in any of that software, upgrade it to a Vista versions. For more information, see the article here - http://www.gearsoftware.com/wiki/index.php?title=CD/DVD_drives_disappear_after_installing_iTunes.

Description of Code 10-related errors that Device Manager generates in Windows-based computers 
http://support.microsoft.com/kb/943104/

Please do all the below even if you have done some before as it is often the total process which solves the issue.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
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this will refresh the default driver stack.

Then work your way through these - remember the drive could be bad, could have a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.


Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Another possibility is that the cables are loose. Remove ALL power, then check cables in both
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Some DVD drives do not use the Windows default drivers so check with the System maker and
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whether 

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