Question about HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355

I have it connected to a Mac book Pro. 2 probs:

1) the scanner software does not give any sign to work or be installed. I downloaded fresh software for Macintosh and there is just no sign of this machine being a scanner. If I copy a sheet, the glass scanning base works properly.

2) very annoying problem: the mechanism that rolls the paper is very noisy and squeaks like a door hinge that needs oiling. how do we solve this one?

thank you. E.

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  • 5 more comments 
  • Anonymous Nov 21, 2007


  • jrv58 Dec 16, 2007

    hp psc with mac g4

    scanning capability used to work from priniter front panel and from computer
    software.  now won't work from either.  printer works fine, copier works fine.

  • Anonymous Mar 04, 2008

    It's the same problem:  the printer and copier work fine, but the scanner does not work.  When I go to scan a picture, the printer says the software or drivers haven't been installed, while the computer says it does not even detect the device.

  • Anonymous Aug 01, 2008

    Have MacBook Pro that recognizes my HP PSC 2355 but only allows the basic print option. What software do i need to gain back all the functions the printer has when loaded on a PC

  • Anonymous Feb 08, 2009

    extremely squeaky printer

  • ebe18day Mar 02, 2009

    i have a macbook pro and hp psc 2355. printer works but scanner isnt recognized. what can i do?

  • Anonymous Mar 26, 2009

    I have the same problem, except I have a macbook. For some reason it worked just fine, scanner and all on my imac. On the mac book it prints and copies, just no scanner which is really frustrating when trying to do digital art and you can't scan your sketches in.



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I just successfully fixed this problem only moments ago. My scanner had stopped working for several months, and nothing seemed to work. Then I went to the following link:

Download it, install it, and happy scan-print-copying! You don't have to do anything special, just a regular install. Good luck!

Posted on Jul 22, 2009

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I replaced the color cartridge with a HP95 replacement and when I put the lid back down I got the error message "Remove and check color cartridge." I did but nothing seemed wrong. I put the original back in and got the same message. A third cartridge did the same thing. I wiped the contacts with a Q-tip and got the same message. Anybody have this problem before?

Posted on Mar 17, 2008


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Related Questions:

1 Answer

My printer says i need software to operate the scanner. I have a hp psc 2355 all in one, but cannot find my install cd. I would like to download the software but cannot find it on the web.

there is no downloadable driver for windows 7 32-bit and 64-bit but there are available software download for windows xp,vista,mac os and linus. here's the link:
  • select the operating system and click on next
  • download and save the full feature software and drivers so you can also use the scanner feature of the printer
  • run the software when download is complete

Jun 10, 2011 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

I can't find my HP 2355 program on my computer.

Download and install its drivers from here

Apr 06, 2010 | HP PSC 2355 All-In-One InkJet Printer

3 Answers


1. Go to:
2. Select your operating system.
3. Download your printer's drivers & software.
4. Install the downloaded drivers & software.

Sep 19, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Same problem with scanner

There are actually 2 critical updates for your PSC try downloading both uninstall the printer again and start afresh. Remember remove any HP programmes that have been installed and to discnnect the printer before reinstalling. This should solve your problem hopefully.

Aug 21, 2009 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

My macbook does not detect my HP scanjet 5300c

Please try with the "Hp Image Zone" application, that you can download from HP's website, or install with your CD.
Does that help?

Aug 04, 2009 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

HP PSC 2355 all-in-one printer not scanning

You need to start the HP software that's installed on your PC.

In Win XP, go to Start menu, look down the list of installed programs, and click on HP Director to start it up. Your scanner should work now, either from the scan buttons on the printer, or from the scan options within HP Director.

Nov 11, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

HP PSC 2355 all-in-one scanning problem

hi shaundoyle -

first, I wanted to point you to HP's general support page for your model:

here is another link, this one to a doc for connecting to more than one HP product using a Mac:

here's a link to a doc about the scanning stopping:

and yet another link, this one for probs printing through 'classic' applications:

it sounds like one piece of software overwrote another, or your two pieces of hardware are fighting each other for your Mac's attention. hope this helps a little.


Oct 28, 2008 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

Installation of HP PSC 2355 Problem

Hi ,
if u want prosiger for installation of psc 2355 please follow the steps
  • frist u remove printer usb cable from CPU
  • uninstall all drivers & software of printer withc u try ...
  • insert installation cd in rom
  • start installation & follow the steps .
  • it will get massage looking for new hardware or please connect u r printer
  • please connect u r printer in online
  • make sure u r printer is power on before u connecting to u r CPU
  • it will get recocnised u r printer follow the instructions
  • get finish installation.
check in printers it will be install or not ...

if this information is useful for u please Rate me.............

Jun 18, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Scanner not working

Please open HP director from Start - All programs - HP .

Click Scan document to scan.

You can scan by following steps :
For Windows XP:
To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Waiting for you reply.

Dec 22, 2007 | HP PSC 2355 All-In-One InkJet Printer

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