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My screen is black after I long into Windows

After I log in my screen remains black and all that comes up is the cursor. It cant shut it down so I take out the battery and unplug the charger so it will shut off. I have tried restarting it in each safe mode option and normally but it keeps giving me the same thing. I don't know what else to do.

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    If you still get a black screen with just a cursor trying to go into safe mode as well as normally trying to get into windows then the operating system is corrupt and you'll need to restore your notebook back to factory defaults.

    Most presario notebooks have an internal restore and it can be accessed normally by pressing F11 as soon as you turn on the laptop.

    If you can't access it that way then use the recovery cd's if you get any with your laptop.




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You do this at your own risk. I am in no way accountable for damage to your computer.


Give me a message if you need further assistance

Blazamane

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