After I log in my screen remains black and all that comes up is the cursor. It cant shut it down so I take out the battery and unplug the charger so it will shut off. I have tried restarting it in each safe mode option and normally but it keeps giving me the same thing. I don't know what else to do.
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Black screen - no flashing white cursor in the upper left corner - no picture at all, i.e. the initial Dell start-up screen doesn't show up either:
- LCD is dead or isn't getting a signal - not an easy fix; or
- the LCD isn't being sent a signal - holding down the function [Fn] key and press display Function key to toggle through its settings (LCD panel only, Rear VGA output only, both LCD and VGA output)
Black screen - flashing white cursor in the upper left corner - the screen goes black after the windows loading screens come up but before the windows login screen comes up - it is probably a windows video driver problem. Try starting in Windows Safe Mode with VGA. Press [F8] after the Dell startup screen disappears to access the windows startup menu
Sounds like a software error. When the screen has been blaxk for a minute or two try hitting control+alt+del and use the task manager to start the process explorer.exe if so then there is a registry or windows error and needs to be repaired.
This can happen when there is two problems.. One the computer might have been affected by virus.. Or the other thing might be the OS corrupted.. Try to get into safe mode and check if the system is working fine.. If it works well there try to do a system restore to a place wr it was working well.. If in safe mode also it doesnt work well then go ahead and reinstall the OS...
Start the Acer in Safe Mode. Let it settle on the desktop, so that it is ready to be used. Then check the screen's settings, using right-click on a blank spot on the desktop. See if you can get it out of the limited video mode in which it seems to be now.
Or simply shut it down again, and restart back into normal mode.
Frequently, this is all it takes to reset the video.
In this case you have to do the PC restore . you can do that in dell machines by shutting down the machine and when it is coming back on just HOLD DOWN THE CTRL ket and the START HITTING f11 key in this case you will lose the data which you have the on the c drive but this issue will get resolved .
Else you can try to restart in the safe mode with networking and then go to the system restore and then select the bold dates in which you have idea you system was working fine . selct the date and then do the system restore . In this case you will not lose the data but you will lose the updates which you have done after that date .