I just got the maxtor external hard drive and as soon as i hooked it up it worked fine, the computer recognized the harddrive so i transfered all my files onto the drive, than the next day i turned it on, and noticed that the computer did not show up on "my computer".... So i thought maybe if i install the software it will show....but after installing..no luck i changed the usb port to see and still the problem reoccured to make sure i hooked it up on another computer it didn't recognize... When I first installed the Maxtor Personal Storage 3200 it worked fine but now when I plug it back into the USB port, it wont work or show up anymore. Please help!?!
First, try another USB Cable. If that does not work properly then I would suspect the box or the drive has failed. If you just bought it, return it to the store and complain. They may replace it. As for your data?
Now if you want to become techie you can remove the hard drive from the box and attach it to you computer either copy the files back if you do not have them on your computer or format the drive if you have your files. Then put the drive back in the box and try to get a refund or buy a different external. I like a metal box with an AC cord plug. Best of luck.
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