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Blue ball on yahoo mail site

Hi, My computer skill is limited. I thought yahoo was a safe site to use and blocked out any virus. I also have safari. Had a mock safari ad come in, tried to shut down quickly but may not have been quick enough. Now I have a blue ball whenever I go to yahoo. Can you tell me how to get rid of it. Shudder to think it is a virus. I may be asking the wrong experts to help but am at a loss. Thanks for any help. B.

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Show me a picture of what your talking about, I may be able to help.



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It is not a virus,reset Safari with these steps:
1. Open your Safari web browser by clicking on the Safari icon in the dock.
2. Click on Safari in your Safari menu, located at the top of your screen.
3. A drop-down menu will now appear. Choose the option labeled Reset Safari....
4. A warning dialog will now appear detailing the items that will be removed.
5. Click the button on the dialog labeled Reset to complete the process.
Your Safari browser will now restart automatically

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Jun 01, 2009


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