Had Exactly same problem, switched off phone, switched back on again, re-connected usb cable and hey presto bobs yer uncle, fanny's ya aunt and i'm now your best mate. Thanks be driving me up the wall trying to sort it out.
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I think you have not installed PC sync software onto your system (computer), Visit this link to download PC Sync software for Samsung Genio Touch S3650 , If PC Sync software already installed then un-installed it, Restart your computer & start downloading new copy of PC Sync from the above link.
I hope this will solve your problem,
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Try opening (my computer) after pluging in the cable and turning on the samsung. See if the computer picks up the Samsung, if not leave it pluged in and turn off and back on the Samsung. You should see it in (My Computer) along with your hard drive and dvd rom. if not go to the Samsung webpage and see if you can find your G600 and download the software to Sync your computer with the G600. Make sure you have the right OS and hardware to Sync it. If you have Bluetooth you can go to someplace Like Best Buy and get a USB Bluetooth for your computer and transfer pics through wireless buletooth.
make sure you've loaded the software the phone came with onto the host pc (fully loaded it, and go through the "configuration" routine it asks you to complete after installing the activesync software). That should fix your problem. Incidentally tho, i've connected my phone via usb cable to pc's that did NOT have the active sync software installed, and those pc's still recognized the phone as a removable drive (without the syncing capability). You can still install applications and syncronize files manually so long as the host pc sees it as a removable drive tho (although it takes a tad bit more technical knowledge, such as file paths and the like)
The Samsung software does not work properly with the G600 (take note Samsung) On your phone go to: Settings>phone settings>USB settings>Ask on connection. exit phone and when you plug in your usb it will ask what connection type, choose Mass Storage and it will appear on My Computer as a portable drive, you can drag and drop to folders. You may have to install the USB drivers from the disc or site, but it may work without.
What you have to do to put files on your computer or take them from your computer onto your phone is: go onto settings, onto phone settings, onto USB settings and chage it to either mass storage (if you want to put pictures, music and videos on) or media player (to just transfer music). Then plug in the USB cable that came with your phone into your computer/laptop and follow the instructions from there. NOTE: This only works with the Sampsung G600
Do you use companion CD for Active sync installation? Can you please tell me which driver is necessary to have? Is there any error message and what is content of this message?
It can also be that Active Sync is already installed! Please check at Add and remove Software in Control panel!
Otherwise go to www.microsoft.com and download a current version of active sync