Question about HP Photosmart C7280 Laser Printer

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Wont print black

HP7280 prints all colours etc but wont print black. Replaced the black cartridge, ran head cleaner tooooo many times, talked to HP on phone, talked to livechat help for HP and no success, unit just over a year old. HP suggestion >>>>>> throw it away and buy a new one. Is this a fixable problem? on the forums the general concensus is its terminal and not fixable.... bad reflection on HP if thats true

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  • kevienz54 Jun 02, 2009

    Tried that ..... also found that I bought the printer on 23rd May 08 and it died on 19th May so trying to get HP to acnowledge that and replace it under the 12 month manufacturers warranty.

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This worked for me on C6180
Good luck and let me know

1.Try placing sheet of black text on copy board, and run many copies black only. I ran 25x12 times still no black. Run head clean after about each 50 sheets. Persevered and finally BLACK ink OK
Inkypete

Posted on Jun 01, 2009

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