Question about Sony Playstation 3 (PS3) Console

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Can't connect to the internet wireless, I get a DNS error (80710102)

Pmg. I am going crazy I am trying to setup a wireless connection on my PS3 and when I go to test it is says " an error occurred during communication with the server. This is a DNS error (80710102)" I went through my computer and got the IP address and DNS server addresses and still it is not working. Help please.

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  • 64 Answers

Try disabling the "WEP" key on you router. I've read the solutions from other contributers and tech's and this solution seemed to really work.

Posted on May 31, 2009

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1 Answer

Tried connecting my ps3 with the wi fi . It obtains ip address successful but fails to connect to the internet . It says dns error 80710102.


Go to the PS3 Network Setup, choose "Manual".
Leave the option for DHCP under "automatic", and under DNS servers, manually add:

208.67.222.222 or/and
208.67.220.220


These are the IP addresses for the Open DNS project and now your PS3 will be able to resolve internet addresses.

Mar 08, 2011 | Computers & Internet

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Unable to get wireless access to internet on ps3, keep getting a connection error DNS 80710102 or 800100A, can you advise how to resolve?


Try to disable the security key of your wireless router in the meantime and try to connect your PS3 without the security turned on. If it connects, what you have to do next is to reset or generate a new security key on the wireless router and setup the PS3 - wireless network connections with the new security key.

May 26, 2010 | Sony Playstation 3 (PS3) Console

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Cannot connect to internet from wireless could before but now has dns error 80710102


Try turning your router off and back on to renew the dns address assigned to it. Also you could try setup the wireless connection again. If this doesnt help let me know what make and model router your using and i can post more steps to try.

Apr 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hello, can you help, on my ps3 it keeps coming up with error 80710102 and will not connect to the internet or find the wireless box


This is a common dns error with playstation.
try entering the following in your ps3. Settings - Network Settings - internet connection settings - custom - wired or wireless depending on your internet - manual settings - IP address manual - enter your ip address and your router address and change your dns primary

Mar 17, 2010 | Sony Playstation 3 (PS3) Console

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Connect ps3 to laptop via web and walk


Connecting PS3 to a network I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me, was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

Jul 29, 2009 | Sony Computers & Internet

1 Answer

Dns error 80710102


try mving your ps3 around into verous places around the room and try to find an internet connecion. you can go to settings, network settings, then settings and connection status list and it will show you how much internet you have.

Jan 05, 2009 | Sony Playstation 3 (PS3) Console

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PS3 internet connection problem


if wireless you have got to go to the router and un plug the ethernet cables and the power cable then plug them back in then it works i have had this problem

Apr 09, 2008 | Sony Playstation 3 (PS3) Console

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PS3 Error Code 80710102


The 80710102 problem is caused by a DNS error, which basically means that your PS3 is trying to navigate the Internet without knowing where it needs to go.

If you follow the link below I have written an in-depth (and free) article about how to fix PS3 DNS errors and get rid of the 80710102 code on your console.

Mar 30, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 help


OK, so i just went through this whole deal and its actually not too hard, and i gaurentee you will never have to do it again...
1) hook your ps3 as a wired connection to your router, you may need to go buy a really long cable to do this if you cant move your router in distance.
2) connect it automatically through the setup and it should work fine and connect, if not then i think your fucked.
3) go to network setting > setting and connection status list, write down all the info you can which is shows.
4) unplug the LAN cable, and go back to wireless setup.
5) do a manual setup for IP settings, and type in all the info you have, but DONT type in a WEP or WPA... EVEN IF YOU KNOW YOU HAVE ONE (mine has one but i didnt need it, but if it doesnt work the first time then hell try your passkey)
6) click enter and test connection and it should work!!
hope this helps cuz i see alot of people asking the same question and i had to spend 3 hours figuring it out for myself.

Mar 12, 2008 | Sony Playstation 3 (PS3) Console

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