Question about LG enV VX9900 Cellular Phone

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Front keys will not work on my lg env2

My enV2 has been nothing but a problem.the ok button on the front screen is the only button that doesnt work.i set my lock for every 7 seconds and when it says press ok it never works.this causes me to never be able to use the front screen.PLEASE HELP ME!

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Mine does the samething. Call customer support and let them know your phone is not working and you need a replacement. Mine is getting replaced. Mine started as just the "ok" button now it's moved to the 4-5-6 row. very frustrating.

Posted on Jun 01, 2009

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Me and everybody else who has the env2 has had this happen to them.. the ok button was the first to quit working and then only the 4 5 6 and music button worked...the env2 is a terrible phone in my opinion...im on my 3rd one in 8 months
if you contact verizon they will issue you a replacement

Posted on Nov 12, 2009

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1 Answer

I just got a used lg env2 and for sum reason i cant dial out it says press ok key to unlock but nothing happens when i press the ok button. it still shows lock symbol in red color on the left of the front...


Have you tried pressing "Okay" then "Clear"? I know there is two lock features on it, and one is a double button lock. If that doesn't work there could be something wrong with the front keypad. Flip the phone open and see if it lets you unlock it that way.

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To delete single messages on an ENV2 with broken inner screen:
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Unfortunately the OK button and the bottom row of keys are a design flaw. Mine has stopped working from repeatedly being sat on. When you press the OK button in various directions, sometimes it will come back to life. The best thing I can suggest (if repair is not an option) is to mess with the OK button till it springs back to live, and then quick as you can press menu, keyguard settings, and turn that off, this will allow you to still use the front of your phone when the OK button goes out again (like I said, not permanent.)

Now, about that memory card. if you haven't formatted it for Verizon, you may want to do that. to do so go Settings>Memory(9)>Card Memory, hit the soft key for Options and format. Keep in mind if you have files on there that you do not have backed up they will be wiped clean. After its been formated, you need to take it out, put it back in, and restart the phone. You should have access to your card memory then. ^^

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this also happened to my phone its not the memory card, its the phone...check if any of your front keyes on your keypad are broken too. Mine where and it was as if the memmory card didnt exist. If this happens you have a 1 year warranty with verizon and you can get a new env2 which is what i just did. they sent me a new one and it works perfectly.

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its just a bad phone. my send button is beginning to stop working and all my friends who have the phone are have that same problem. get a new phone is what i would suggest. maybe a different one not the enV2.

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