Question about Delta Luv Delta - Baby Products 5-in-1 Crib

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Insturctions and parts for 4 in 1 crib

I have a Bethany James Collection Secure Reach 4 in 1 crib manufactured by Dorel. I need the instructions and some replacement screws

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Dorel customer service number is 1-800-544-1108 or 1-800-295-1980. Depending on your model number. Then can e-mail you directions. Very easy and I had them by the time I hung up the phone.

Posted on Jun 18, 2009

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Dorel no longer has replacement parts. I need the metal frame that holds the mattress for the bethany james collection - 4-in-1 sleigh-style pd crib


If the manufacturer doesn't offer the parts any more - that is a strong indication that they don't feel using the crib is safe. How old is it? If it was made before June 2011 then it doesn't meet the mandatory crib standard that went into effect then. The crib is the only place you should leave your baby alone. Thus it should be the safest product in your home.

Jul 28, 2015 | Dorel Baby Gear

1 Answer

I need a manual for the durel crib model DASE5009


Looks like your crib may be on recall. Check this link and check your model number
and date of manufacture. The company will send you almost a complete new bed, less
the mattress support, for FREE. If yours is not on the recall list simply call Dorel and ask
if they can email instructions to you or possibly mail them to you.
Dorel Asia Crib Recall Info

Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609

Phone : (800) 544-1108
(7 a.m. to 6 p.m. EST Monday through Thursday,
and 7 a.m. to 4:30 p.m. EST on Fridays)

Apr 02, 2011 | Dorel Alexander

1 Answer

Manufacture date on cosco juvenile 10121


Here is a direct link to the .pdf instruction manual for the Cosco Juvenile 2&1 Sleigh crib model 10121:
http://www.coscojuvenile.com/usa/eng/DJGFiles/ProductDocuments/585_73_10121WAL-A_inst_ES_062004.pdf
To order the parts that you need, you will need to contact Juvenile)
You can contact Dorel
  • via email at consumer@djgusa.com
  • via Fax: 1-800-207-8182
  • via phone: 1-800-544-1108
  • by mail at:
Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609

You will need to provide your model number and manufacturing date when ordering parts.

Jan 06, 2010 | Baby Gear

2 Answers

Need instructions for dorel crib/toddler bed


the 800 number for the company is 1-800-295-1980

and their email address is DAS@DOREL.COM
I have the same crib and got the info from the manual, hope this helps!

The model number is DA0504KMC-1W for the white one and DA0504KMC-1N for the natural color one.

Aug 23, 2009 | Dorel Alexander

1 Answer

I have a 4-1 crib and need parts for toddler bed?


1-800-295-1980. Then can e-mail you directions. Very easy and I had them by the time I hung up the phone.

May 16, 2009 | Dorel Alexander

1 Answer

Looking for teething rails for the Bethany James crib.


gud morning..maybe you can put a replacement of the plastic piece that slides or snaps on and covers the entire top of each side rail, you replace it by puting a cloths on it..and make sure that the child is safe.

thank you

Feb 20, 2009 | DaVinci Leonardo Crib

1 Answer

Replacement Parts


I have a similar crib by the same manufacturer.  The customer service number is 800-295-1980 or email DAS@DOREL.COM.

Feb 18, 2009 | Dorel Alexander

1 Answer

Need manual and some parts for Bethany James 4-in-1 crib


Dorel customer service number is 1-800-295-1980. Then can e-mail you directions. Very easy and I had them by the time I hung up the phone.

Nov 03, 2008 | DaVinci Leonardo Crib

2 Answers

PUTTING DROPSIDE BACK UP AGAIN..


Look at the bottom of the crib and get the model and date of manufacture, then contact Dorel at the info below. Ask for the screws for the type of crib, and if they can mail you the assembly instructions. If they say they don't recognize the model number you have, ask for the number to Dorel Asia. It might be made by them.

Dorel Juvenile Group
Consumer Relations Department
PO Box 2609
Columbus, IN 47202-2609
You may also contact the Consumer Relations Department at 1-800-544-1108 to speak to a Consumer Relations Representative. Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday. Proof of purchase is required.

Oct 23, 2008 | Dorel Alexander

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