Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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Device Not Recognized, Code 10 Error

When I plug my Western Digital into the USB on my laptop, or any other computer, it will not start. The power light is on, it clicks when plugged in, but the drive does not appear for me to view my files. I've tried restarting, taking out the battery, switching enclosures in case it was a power supply issue, but I'm unsure of what to try now. x_x I can't afford to lose the files on it, at all

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  • IshrahSan May 31, 2009

    I've tried replacing the data cable, I went as far as using an entirely different enclosure with a different type of USB plug-in and it did that same thing.

  • IshrahSan May 31, 2009

    Both of your reviews were helpful, and after fighting with this thing for weeks I finally managed to get it to work. Thank you for the help <3

    If anyone else has this problem, I fixed mine after switching to a different enclosure, and using a different power adapter than even that enclosure had and plugging it into the wall directly, not a power strip. Even after switching enclosures with different power plugins to begin with, it still ended up being a power supply issue x_x



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I have a WD 500 gig My Book. It stopped working, after I had uploaded 10 gigs of pics to it. My desktop wouldn't recognize that it was even there. Monkeyed around with it, then gave up with the intention of using the warranty. Three weeks later I was going through the research to use the warranty, and WD wanted me to run online diagnostics on it first. So, reconnected it, and to my surprise, it's been working fine ever since (4 months now).

Posted on May 31, 2009

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Try replacing the USB data cable

Posted on May 31, 2009


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