Question about Acer Aspire 5720 6497 Laptop

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Not accepting password. Unable to change or alter any password.

I've got Acer Aspire 5720. Password forgotten, unable to access anything. Told to remove Cmos cell for 15 mins. Is this the battery or something else? Thanks

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  • sharonella12 May 31, 2009

    Don't know a thing about computers. Dont know what the motherboard looks like and therefore have no idea what a cmos loots like.

  • sharonella12 May 31, 2009

    Sorry, but I really am a computer novice and am not sure what the ERD commander is, could you possibly give me another method ? Thanks

  • sharonella12 May 31, 2009

    Thanks but how thick is this!!!! I can't get the B******** cover off!!! Thanks for all of your help. Think I'll have to take it into work and let our computer bods work on it.

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Most foolproof method

Get hold of someone with a copy of ERD Commander in that suite of programs is a one called Locksmith.

That will reset your password to a default and allow you to re-enter your own

Posted on May 31, 2009

  • Tom
    Tom May 31, 2009

    You can download a copy from this link



    You still need someone with a bit of PC knowledge to apply it


    http://www.microsoft.com/downloads/details.aspx?familyid=5D600369-0554-4595-8AB4-C34B2860E087&displaylang=en

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It is a small 25 cent sized battery that help the cmos hold its memory. You will find it on the mother board, the big main circuit board in the computer.

Posted on May 31, 2009

  • John Moore May 31, 2009

    Turn the computer OFF. Lay computer on right side. Remove left side cover. Gently move wires around while looking of a 25 cent sized battery in a holder on the big circuit board. Mine is numbered 2032 and is down in the lower right of the motherboard. I hope this helps more.

  • John Moore May 31, 2009

    There are usually two screws on the back for each side cover and then slide the cover towards the back for about 1/2 inch then lift it off. Or let the computer bods work on it. Try and watch to get an idea of what to do.

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