Question about HP DeskJet 5550 InkJet Printer

1 Answer

Flashing lights I lost my temper when a paper jam occurred and yanked the offending sheet out of the printer from the front. The printer went into a dual flashing light mode (resume light and power light). I pushed each one - no change. I turned the unit off and on - no change. I unplugged it & then turned it back on - no change. The cartridges are located just to left of center and won't move. I promised it not to lose my temper again - no change.Any suggestions???Thanks, Al

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  • gentryc Jan 06, 2009

    Ditto! Same Exact Problem! Help!!

  • Anonymous Jan 13, 2009

    exactly the same problem.

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  • 90 Answers

That flashing pattern is consistent with a stuck carriage. Here is a copy/paste from HP concerning the 5000 series and your flashing lights.

Issue

The print cartridge carriage is stuck.

Solution

1. Open the top access door on the printer.

2. Remove the ink cartridges.

3. Close the cartridge flaps after removing the ink cartridges.

4. Turn the printer off, then on again.

5. Replace the ink cartridges.

6. Close the top access door. Issue

The Resume light continues to blink after the cartridges are released.

OR

The carriage is stuck or makes a grinding noise.

Solution

1. Lift the top cover to the printer.

2. Turn the printer off and then on again.

3. Unplug the power cord from the back of the printer when the grinding noise starts. Unplug the power cord from the wall outlet.

4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).

5. Take out the cartridges and close the top cover.

6. Reconnect the power cord to the back of the printer. Plug the power cord to the wall outlet.

7. Open the top cover, reinstall the cartridges, and then close the top cover.

Posted on Oct 23, 2007

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Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

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  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
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    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
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    Step four: Verify the print cartridge carriage can move freely

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      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
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  • Remove the rear access door.
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    - Print overrun: A print overrun occurred and the printer cannot print full pages of a document. To solve this problem, go here.
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