Question about Toshiba Satellite M35X-S311 Notebook

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USB ports unusable

Hello...need some help with my Toshiba Satellite M35X-S311 laptop. My usb ports are not working. I uninstalled the Intel(R)82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD from the hardware device manager, because it wouldn't update. Tried to reinstall keep getting the error "cannot install this hardware"..."The I/O operation has been aborted because of either a thread exit or an application request". I was going to try booting to BIOS...but I don't have a USB keyboard to see if the problem is hardware or software. Any other ideas? I have a Toshiba Satellite M45-S359 that has the same problem. I have updated the bios, reinstalled the usb drivers and tried to update the network controller driver, but Device manager reports "unknown device".

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Update your windows install original driver usb hub controller & host controller.

Posted on May 31, 2009

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I understand that USB driver is very important to a laptop so that you can transfer data and use it on other staff. But don't worry there's a website where you can download the USB driver for free.

Please just click the link below so that you will be directed to the exact site for you to download the free USB driver.

Just click_here once you click download just follow the prompt messages then you will be fine.

I hope you find it very helpful. Thank you.

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1 Answer

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Had a friend who had the same problem turned out that these laptops have a overheating issue. More than likely let it sit for a couple of days to see if you can reinstall the drivers or buy a usb keyboard for like 6 bucks. More than likely though your problem has to deal with overheating. Hope this helps

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Test usb port with another device,
check in my computer for the drive,
Test usb flash in another Pc,
Manufacturers website for a possible driver.
if still not working then it's faulty,
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1 Answer

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