Question about Nordic Track Nordictrack Apex 4100i Treadmill User Part Manual

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Nordictrack apex4100i level incline will not work

Level incline will not work model#nttl18903

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Try this calibration procedure.
Turn the power switch on. Remove the safety key. Hold the Stop and Speed Up or Speed Plus buttons down then insert the safety key.
The display should show some numbers.
Press the stop key one time and the display should show some other numbers and some 00's. Press the Incline Up button and see if the Incline begins to move, if it does let it go all the way up and then all the way down, wait a few seconds after it stops, then hit the stop key 4 times. It should be calibrated. If it didn't move then the board or the incline motor is bad.

Posted on Jul 08, 2009

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Posted on Jan 02, 2017

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My Nordictrack treadmill model T7si is stuck on the 10 incline position. How do I fix it?


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How to recalibrate 8600 incline trainer


To initiate the calibration routine, hold down the SPEED +
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P.S. This is listed in your user manual in the "Troubleshooting" section if you don't have a user manual then you can get a pdf copy of it here
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1 Answer

Treadmill incline not working


The incline system may need to be calibrated. To initiate the calibration routine follow the steps below.

Step 1
Place the key into the machine. The key's slot is located on the bottom of the console, below the start and stop buttons.

Step 2
Press any of the incline buttons and then remove the key from the machine while the incline is changing. Pause for a few seconds and then put the key back into the slot.

Step 3
Wait as the treadmill automatically shifts to the highest possible incline and then descends to the lowest level. The treadmill should now be recalibrated.

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1 Answer

Hello, WE have the model 4100i treadmill and the elevation is stuck in the highest position and won't reset to zero. How do I fix this or who can I call for this repair? Thanks, Tom


Try the calibration procedure found in the troubleshooting section of your manual first. Here are the basic instructions.
With the key in the console, press one of the Incline buttons. While the incline is changing (or the numbers on the console) , remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline.
If it still doesn't move, remove the cover. Find the incline motor. You will see a slot in the end of the motor. Using a drill with a standard slotted screwdriver bit, spin the motor counterclockwise (if it is having difficulties spinning, turn clockwise instead) for just a couple seconds. Now do the calibration procedure again.
I have had machines that got stuck before. Once released and recalibrated, the operation was OK.
The service number for your machine is found on the model number sticker on the frame of the treadmill.

Feb 26, 2011 | Nordic Track Nordictrack Apex 4100i...

1 Answer

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If the motor moves, then stops b4 completing it's cycle, the incline sensor may be defective. The sensor is the black cap/wire coming out of the top of the motor. Make sure it is connected properly.
If the sensor is defective, you have to order the complete motor to repair the problem The sensor can be replaced without replacing the motor, but it is not available as a replacement part..
Part #249516 around $110....

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