Question about Dk Multimedia My First Incredible Amazing Dictionary 2.0 for PC, Mac

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Program not running

I have bought dk multimedia myfirst,incredible, amazing dictionary 2.0. i have windows xp operating system.. while installing product installed correctly. while running it says "sound software not installed properly or disable.. and program quits" . i don't know how to solve it... kindly appraise and guide me to solve the problem I have installed program, and it apears to have installed normally, but when I try to open it says "sound software not installed properly or disable.. and program quits" I also have windows xp.

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I just solved it! Thanks to the help of the previous post. The link was no longer good. But here is the new working link:
http://support.selectsoft.com/customer70/ViewCase.asp?Casenum=33&ReturnPage=FAQ

If this link does not work for you, then simply go to:http://support.selectsoft.com and click on the tab for PC/MAC support. It's listed as one of the top ten FAQ's.

OR

Search the term "DK" in their Search Help Database (without bothering to tell them what type of computer you have, OS, software, etc). It should come up right away. This is a fix for Windows XP. Should work for Windows 7 too, if you're running virtual xp (though I haven't tested that yet.) Not sure about vista.

Sidenote: This is a good place to get info on the 3MB virtual memory fix too, which some older programs require. The short version is this...just set your virtual memory (Start/controlpanel/System/Advanced/Performance - Settings/Advanced/Change) to 4000.

Posted on Sep 12, 2011

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Just found the problem was if you are running XP you need to have this update SP 1 .exe http://support.selectsoft.com/products/M/LDMYFAMD2J.htm Worked for me .... good luck brett brett@ijewellery.com.au

Posted on Jan 25, 2010

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SOURCE: program not running

Have you solved this problem? The same thing is happening to me , if you have any answers could you email me brett@ijewellery.com.au

Posted on Jan 13, 2010

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I had the same problem installing this on my PC running XP and finally found the answer was installing an XP update SP 1 .exe from this site http://support.selectsoft.com/products/M/LDMYFAMD2J.htm Hope this helps. brett@ijewellery.com.au

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When I install it says sound card disabled file not found. We do have windows xp and we have tried loading this on 2 different computers.


Does your sound work normally on the computers ?

If so then you should check the support or QA section of DK but they are in the AVANQUEST web site and are prone to problems

If this is older software then there is a chance that the sound may not work on newer computers. That is a common thing with many older software packages. and unless you are tech savvy with sound card software it can be a challenge to get it going
by older I would include most software over 7 years old

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Have you solved this problem? The same thing is happening to me , if you have any answers could you email me brett@ijewellery.com.au

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