Question about Dk Multimedia My First Incredible Amazing Dictionary 2.0 for PC, Mac

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Program not running

I have bought dk multimedia myfirst,incredible, amazing dictionary 2.0. i have windows xp operating system.. while installing product installed correctly. while running it says "sound software not installed properly or disable.. and program quits" . i don't know how to solve it... kindly appraise and guide me to solve the problem I have installed program, and it apears to have installed normally, but when I try to open it says "sound software not installed properly or disable.. and program quits" I also have windows xp.

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I just solved it! Thanks to the help of the previous post. The link was no longer good. But here is the new working link:
http://support.selectsoft.com/customer70/ViewCase.asp?Casenum=33&ReturnPage=FAQ

If this link does not work for you, then simply go to:http://support.selectsoft.com and click on the tab for PC/MAC support. It's listed as one of the top ten FAQ's.

OR

Search the term "DK" in their Search Help Database (without bothering to tell them what type of computer you have, OS, software, etc). It should come up right away. This is a fix for Windows XP. Should work for Windows 7 too, if you're running virtual xp (though I haven't tested that yet.) Not sure about vista.

Sidenote: This is a good place to get info on the 3MB virtual memory fix too, which some older programs require. The short version is this...just set your virtual memory (Start/controlpanel/System/Advanced/Performance - Settings/Advanced/Change) to 4000.

Posted on Sep 12, 2011

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Just found the problem was if you are running XP you need to have this update SP 1 .exe http://support.selectsoft.com/products/M/LDMYFAMD2J.htm Worked for me .... good luck brett brett@ijewellery.com.au

Posted on Jan 25, 2010

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SOURCE: program not running

Have you solved this problem? The same thing is happening to me , if you have any answers could you email me brett@ijewellery.com.au

Posted on Jan 13, 2010

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2 Answers

I own the DK Multimedia "My Amazing Human Body" CD, version for use with Windows 95. I am unable to use it with my Windows XP operating system. I understand that you might offer an upgrade...


In your case..the fix is to run the program in compatibility with windows 95..
Insert the disk ..and after that if it let's you install it is great ..Install it ..and after that click on the icon (right ) choose compatibility ..and in there tick the case that says "run this program in compatibility mode for : " and choose windows 95 ..
If it do not want to install it at all ..repeat the same thing with the execution icon on the disk ..
Insert the disk ..than in my computer folder..locate the cd icon ...click right on it ..select compatibility ..than tick same case...to run it as windows 95..and will work ..
In case the feature is not available cause the program is on disk and can not accept properties changes...click right on the icon of the cd ....choose explore... and it will reveal all that it has inside..
Copy all files in another folder on your hard disk ..in a location of your choice ..Than the properties will be able to be changed..and repeat the operation I says ..Locate the executable icon ...click right /properties//compatibility ..and select to run in compatibility with windows 95 ..and there will be no more issues..

Jul 25, 2011 | Global Software Publishing My Amazing...

2 Answers

Have my amazing human body and does not work on my windows 7.


If it is currently installed on your computer, Find the shortcut to it. Right click it. Goto Properties.
Click the 'Compatibility' Tab Click Check box 'Run This program in compatibility mode for:' Then Click the drop down menu below it and select "Windows XP"
Hope this help, and if it did please remember to leave Feedback/Testimonial. Thanks.

Mar 21, 2011 | Dk Multimedia My Amazing Human Body

1 Answer

New computer, Windows vista does not accept our DK learning discs


Hello acdangerfield

I have checked on the DK Multimedia website, and these programs should be compatible with Vista.

One thing you can try is this:

1. Navigate your way to "My Computer" > "Local Disk (usually C:) > "Program Files" > and then the folder the program is stored in.

2. Right-click on the program launch icon and left-click on properties.

3. Click on the "Compatibility" tab.

4. Check the box that says "Run this program in compatibility mode for:"

5. Click on the arrow pointing down and select a previous version of Windows. I would recommend XP.

6. Click on "OK", and try to run the program again.

I hope this helps. If not, please don't hesitate to contact me.

ajblaj

Apr 27, 2010 | Dk Multimedia My First Amazing World...

1 Answer

Recently tried to run DK Multimedia Encyclopedia of Space and the Universe and I get a 1058 sound decompression error. Ik about the patches for xp but i have vista and they dont seem to work. any help?


try this, Run as Administrator and set the program EXE to Compatability Mode for XP SP2, and also, run as Administrator, do this for everything, patches included.

Feb 05, 2010 | Dk Multimedia My First Amazing World...

1 Answer

Problemtic sound deompression sofware for My First Amazing World


Issue "[1058]: The sound decompression software has not been installed properly." Description This is a known issue with the Dorling Kindersley software titles and Windows XP with service pack 1 or higher installed. Solution We have two different patches depending upon the particular software you have. If the first patch does not solve the problem, then please install the second patch.http://support.selectsoft.com/download/DKSP1.exe
http://support.selectsoft.com/download/dk-SP1fix.exe

Sep 14, 2009 | Dk Multimedia My First Amazing World...

1 Answer

Cant Install and run DK My First Dictionary


I had the same problem installing this on my PC running XP and finally found the answer was installing an XP update SP 1 .exe from this site http://support.selectsoft.com/products/M/LDMYFAMD2J.htm Hope this helps. brett@ijewellery.com.au

Sep 13, 2009 | Dk Multimedia Computers & Internet

1 Answer

When I install it says sound card disabled file not found. We do have windows xp and we have tried loading this on 2 different computers.


Does your sound work normally on the computers ?

If so then you should check the support or QA section of DK but they are in the AVANQUEST web site and are prone to problems

If this is older software then there is a chance that the sound may not work on newer computers. That is a common thing with many older software packages. and unless you are tech savvy with sound card software it can be a challenge to get it going
by older I would include most software over 7 years old

Aug 19, 2009 | Dk Multimedia My First Incredible Amazing...

1 Answer

Program not running


Have you solved this problem? The same thing is happening to me , if you have any answers could you email me brett@ijewellery.com.au

Mar 22, 2009 | Dk Multimedia My First Incredible Amazing...

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