Question about RIM BlackBerry Bold 9000 Smartphone

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Soap covered cellphone

Yesterday my blackberry bold was covered in he laundry detergent. The keys stuck and the screen has soap under it. Is there a way to clean it?

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I had the exact problem, but with sunscreen and water. Now...whatever anyone says about my post. I did this sucessfully and revived my Bold and it works as new (and saved me $500 from buying a new one)

1. If you have insurance, then you should go to the store and tell them you lost the phone. You warranty is now voided if you go the phone wet.

2. You will have to remove the battery as soon as possible.

3. You will have to completely take apart the phone. Its easy and only 6 screws. Look on YouTube for the video.

4. What I did, is I took all the pieces apart, including removing the lcd screen, trackball from the main board (and if you like the speaker for the earpiece, its magnetically connected). There are no moving parts on the phone so the reason it doesnt work is that the soap is creating a connetion to circuits that shouldnt be connected thus the phone doesnt work. ie: in layman terms, the metal parts of your phone are dirty.

5. I used a sonic jewelry cleaner that was large enough to just submerge the pieces.(I had bought one on Amazon a while ago, it was around $20) I used half rubbing alcohol and half DISTILLED water solution (distilled water has no particles in it). One piece at a time (not the lcd screen...more on that later), I ran the cleaner for 3 minute cycles about 5-8 times (replace the solution every 2-3 times). After this is done, the connectors will be sparkling clean again. Let the pieces dry for at least 24 hours. (some people put the parts individually in a bag of rice as it draws all the liquid away from the pieces)

6. The LCD screen should not be submerged in liquid. Use a QTip and rubbing alcohol to clean the connector and let dry. If the screen is still streaky when its repowered, it needs to be replaced. You can find them on Ebay or Amazon for about $40.

7. Its just that easy. Examine your clean parts. Depending on the amount of corosion or dirt on your parts, you may need to touch up connectors with a QTip and rubbing alcohol.

Some issues:

1. LCD screen (already discussed)
2. The battery short circuited the main board bc it wasnt removed quick enough. This mean that phone is shot and wouldnt even turn on.
3. Battery has been damaged and you need a replacement.
4. Cleaning as above may leave a spot on the camera lens (camera is sealed, so its really hard to get fluid behind the lens). Take a QTip, rubbing alcohol and clean the lens off.
5. A possible surge from a wet battery may have compromised the software within the unit. If so, simply reload the software through the desktop manager.

Id be happy to answer any questions.

Posted on Aug 04, 2009

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Your going to have to open the phone up and clean it out manually. remove the battery and don;t use it until this is accomplished. it could cause further damage.
here is an excellent video from you tube on how to take it apart.

Remember to work slow and don;t force the plastic it will break easy.

Posted on May 31, 2009

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