I install the programm successfully and when I open it the window appears my name and organization and i completed except that my serial number is invalid the serial number printed on the cd pack was I used to install and it has no problem until I open the program. When I re-enter the said serial number, it response like this, "The serial number you provided is not valid. Please check your serial number and re-enter it." I follow the instructions but yet still the same response. What I'm going to do that it is not my fault.
Please help me, it is badly needed!!!!
First check and see if your "Caps Lock" is on?
Be absolutely sure that you are entering the registration code EXACTLY as printed, Use CAPITOL LETTERS as printed, and lower case letters as required.
If it still won't work...
Call the company that makes the program and explain the situation, have a magnifying glass handy to read the tiny engraved lettering in the center of the CD disk.
If you have some kind of sales receipt, or other "Proof of Purchase" have it handy too.
You will need to tell them, you do not have the program installed on other computers.
They can create a new product key for you.
This method will only work if you have a legal copy of the program.