Question about Creative Labs Zen Touch MP3 Player

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My laptop is not recognising my Creative Zen touch MP3

My creative zen touch is not being recognised by my laptop. when i plug it into the usb port it doesn't display that it is docked on the mp3 player and i cant find it anywhere on my laptop. I am trying to get all my songs off it to put on my new Ipod.. Please help..

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  • fougzki May 11, 2010

    Why not try to read this?

    http://www.creative.com/products/mp3/MP3...

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Try this, i used this for my sansa, but the problem you are having is very similar.

Start - (right click)my computer - manage - device manager

It should be under "Other Devices" Right click - Update driver - Yes this time only - Install software automatically

Away you go, should recognize it as a portable device and install the drivers for it correctly.

Posted on May 31, 2009

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