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Maytag Neptune Washer Door Lock

Maytag Neptune 8700AWW that the door is Locked and will not unlock. Tried locating a magic door release cord but can not locate it, Clothes are still in the washer getting smellier but the minute.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 94 Answers

SOURCE: clothes still wet washing on Maytag neptune

Your pump, or the hose between the pump and drum, might be clogged.  Could be spare change from unemptied pockets.

Posted on Oct 17, 2007

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reg501
  • 413 Answers

SOURCE: my maytag neptune washer model

Look carefully in the inside front of the dispenser. You should see what looks like a red plastic string. (the type of string used on a power string trimmer) Pull on this string and the door should release.
If you need further assistance please let me know..
Regards
reg501
The FixYa Team


Posted on Jun 22, 2008

SOURCE: Maytag Neptune - door locked, clothes inside, lights are on

The manual says that you should push the on/off button to turn off the machin. Wait for 2 minutes for the door to unlock. Then open the washer door.

Audioguy4

Posted on Oct 04, 2008

  • 1 Answer

SOURCE: Neptune replace door switch

It sounds like a door switch problem, I have seen where they break loose from mount and door pushes switch inside. or the switch my be faulty and showing open all the time. I think u can reach the switch through the top of the washer two screws in the back will allow the top to slide back and up to remove.

Posted on Jan 24, 2009

danromarris
  • 101 Answers

SOURCE: Maytag Neptune Front Loader washing machine - door won't lock

It won't spin because the door won't lock. The door won't lock because the door lock mechanism is bad. I ran into this many times with the Neptune's when I was working for Sears. It is not a very easy fix. It is a pain to get to that door lock and replace it. You will most likely need a repair person to come out and fix it. I hope this helps you, sorry to be the bearer of bad news. I hope you have a good rest of the weekend though and let me know if you have any other questions. Good luck.

Posted on Jan 25, 2009

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1 Answer

Lock on washer


On some door lock mechanisms there's a manual release tab either above or below the lock assembly. Old Maytag Neptunes had a cord near the dispenser Simply pull the tab and the door unlocks
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Apr 12, 2014 | Washing Machines

Tip

Manual Door Unlocking of Maytag Neptune Front Load Washers


Maytag Neptune Front-Load Washers are equipped with emergency access cord that can be used to unlock the door when the door lock mechanism fails to unlock it after a wash load is done. The emergency access cord is located under the top cover and can be accessed through the dispenser bezel. Make sure that power to the machine is disconnected prior to servicing to avoid the risk of electric shock.

Remove the four screws securing the dispenser bezel to the top cover then lift the bezel off to access the emergency access cord. Carefully pull the emergency access cord steadily then open the washer door.

The pulling of the emergency access cord overrides the wax motor and the sliding gear is pulled from right to left away from engagement with the rotating gear. It allows the rotating gear to release the wire loop of the door.

The failure of the door lock mechanism to unlock the door is due to a failed wax motor in the extended position. This requires the wax motor to be replaced. Access to the door lock mechanism for the wax motor replacement requires the removal of the front panel and lifting the top cover. Click here for the detailed front panel and top cover removal procedure.

on Apr 21, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Door won't open


http://www.applianceblog.com/mainforums/maytag-magic-chef-admiral-jenn-air/27966-maytag-mah5500b-fl-code-door-locked.html


http://www.applianceblog.com/mainforums/maytag-magic-chef-admiral-jenn-air/13490-maytag-neptune-mah5500-wont-open.html

Dec 31, 2012 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune front load washer door is locked with clothes in the machine. How do I get it to unlock?


there is an emergency release in this, you will need to open the detergent dispenser on the top of the washer, (if you have this type) not sure without a model #. and you will be looking towards the front of the dispenser for a florescent plastic wire, this when pulled releases the door lock so you can open it, sometimes this is hard to find and you may need to remove the cover of the dispenser, ( four screws in the dispenser) and look towards the front.

Mar 12, 2012 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Maytag MAH2400A Front Load Washer will not open. Locked inside of the chamber is a load of laundry. How do I open the door without damaging the mechanism that keeps it closed?


As I sit here with my Maytag Neptune MAH8700AWW torn apart, I can tell you it is impossible to unlock and the 800 number is no help. They tell you to unplug it for 5 minutes. Some web posts talk about a "magical release cord" under the top cover but it does not exist.

Nov 24, 2010 | Maytag MAH2400A Front Load Washer

1 Answer

Door won't unlock


try the cancel button it will drain the water and release the lock

May 30, 2009 | Maytag Neptune MAH9700 Front Load Washer

3 Answers

MAYTAG NEPTUNE DOOR LOCKED WILL NOT OPEN!


The comment posted 14 may 2009 it what helped me. DO NOT PRY OPEN the door. Find the release cord inside the soap dispenser,,,you may have to remove the 4 screws and lift it from the washer like i did. I had to lean into the door and pull the cord to release the lock. It was not a system error. The washer was over loaded and although the door was closed and locked...the load pushed the door enough to indicate that it was open and would not wash. After opening the door, rearranging the load and removing some, the door closed and latched locked and was able to continue with the wash. DO NOT PRY OPEN,,,use the cord release first,,,this worked for me.

May 13, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune front load washer won't unlock. I may have to replace the wax motor per so many other blogs. I may be able to get to it in two days. Meanwhile, I have expensive clothes locked inside my...


To Manually unlock the door lock system:

1. Unplug the power cord from the outlet.
2. Remove the front lower kick panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a tear-drop shaped tab.
5. Gently pull the tab down about quarter inch or until a click is heard.
6. The door may now be opened.

Apr 12, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Mah9700AWW maytag washer dooer is locked


unsrew the lid to soap dispenser and search for the cord , you probably have a bad wax motor(lock motor)

May 15, 2008 | Maytag Neptune MAH5500B Front Load Washer

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