Question about Sharp Aquos LC-32G4U 32 in. HD-Ready LCD Television
We just bought the new aquos and hooked up the hdtv, but now in most of the HD channels closed captions show up and we don't know how to get rid of them. We tried pressing the cc button like the manual said, but it isn't the same in a different input. We want to take the subtiles off. How can we turn off the closed caption in input 1 (component)?
This is what just worked for me. If I can figure this out, anyone can :) We have comcast cable hddvr box, motorola 3416, and a new Samsung HD Plasma, but try this no matter what you have...
turn your cable box off, and THEN press menu on the box. A white screen popped up and this is where I had to scroll down to and disable the captions. I couldn't believe this worked since I thought the cables were enabled on my TV since my captions were covering my cable menus, but it was the cable. I hope this helps.
Posted on Nov 30, 2007
Slightly different solution:
With TV ON...
Cable box OFF...
hit menu button for cable box ONCE.
Brought me to the menu to disable closed caption.
Posted on Nov 07, 2009
Turn off Cable box. Then with Cable Remote control, hold "Menu" for an extended period, and a menu should appear on screen which shows the variables suuch as Closed Captioning. Change to "Disabled" to turn off the Closed Caption feed from your cable provider. This was with a Panasonic Viera 50" and Insight Cable.
Posted on Feb 02, 2010
I was having the same problem for about a week after I bought my 42" Aquos. I went into the menus on my U-Verse, not the TV menu, and found that the captions were turned on. I turned captions off there and so far so good!
Posted on Nov 30, 2007
Ok had to post this one with reference to the above problems
My area St Augustine Fl. .. COMCAST (THOSE PAIN IN THE A--) SERVICE INSTALLED A NEW BOX IN MY HOME THE OTHER DAY ... I KEEP SEEING the box go thru dowmloads
then the very next day I started to see the colosed caption across my screen
SOLUTION ... with tv on and box on ( be in cable mode) press MENU on cable remote ,press power button, press menu again, look at screen and where it says caption make sure it is disabled
Mine was enabled ... change it and problem fixed ... I spoke to comcast finally after trying all day and they confirmed that with their new down loads to box it triggered the CAPTION to be ON
anyway problem was fixed ...
I read all prevoius posts and tried them all ... so may be this will work for problem that someone is having as of 10-9-2008 ( I could not believe that they could do that but they sure can COMCAST is just a PAIN in the A--
thanks to all who post solutions and I had to do my share and maybe be able to help someone else.
Posted on Oct 10, 2008
Evak!!! You are AWESOME!!! My boyfriend and I were totally aggravated because we couldn't enjoy the HD channels (which I pay extra for) due to the closed captions. Who woulda thunk it? A menu displays when the cable box is OFF!! Thanks again!!
Posted on Apr 20, 2008
Solution number 4 worked on cable America too! Thank you.
Posted on Oct 09, 2009
I have a Phillips flat screen and a HDTV box (Time Warner is the provider). After a few days with the new box, close captioning just came on. I swear I didn't touch anything and it just started. So annoying! I tried turning off the captioning on the cable box and the TV by using the remotes. I tried this a whole bunch of times. (I think someone once said the definition of insanity is doing the same thing over and over and expecting a different result.)
Finally I just unplugged the cable box and turned off the TV. I left them both off for a minute then plugged the cab;e box back in, turned the TV on again and - when the time was on the box again - turned the cable box on. Voila! No captions!
Posted on Jan 09, 2009
Thanks to who ever posted solution #4. This has been making us absolutely crazy. I came across this page and these fixes. IT WORKED!!! YEA! Thank you, Thank you, Thank you. A great example of people helping people when the freaking companies that develop these things can do a damn thing. Comcast Technical Services, You ****!!
Posted on Jul 13, 2008
I have a Sharp Aquos LCD and Time Warner was having the CC show on all channels, attempted all above. Unplugging the box for 30 seconds plugged back in and now I have no CC on!
Posted on Sep 16, 2008
I also have a Philips, not HD, and one sentence of a program was stuck on the screen. I tried everything. Then I unplugged the cable box and the TV, left them off for a minute, and when I turned them back on, the caption was gone.
Posted on Aug 24, 2008
I had the same problem but my fix was a little bit different: with the TV on, and the cable box off, use the remote to hit menu twice in quick succession. THEN the white box showed up and the CC could be disabled. FYI, Comast has no clue on the problem or how to correct it.
Posted on Jun 29, 2008
I tried all the fixes listed here, but my solution was a little different: with the TV on, turn the box off, then hit menu twice quickly on the remote and make sure the remote is on cable. THEN the white box came up and the CC could be disabled. FYI, comcast does not have a clue on how to do this or fiox the problem.
Posted on Jun 29, 2008
The close captioning on my 26" Sharp LCD TV appeared in the middle of a program about a week after hooking it up, and programming the TV to work off the cable box remote as per the instructions. I tried to fix the problem through the cable box as suggested but it did not work. I had to go into the TV menu and reset the TV to the factory default settings, I did not change the settings to make the captioning appear so I think downloading program info from the satelite may have caused the problem.
Posted on Jan 13, 2008
OK here is one for you, I have a motorola DVR-DCH 6416 the tech said that I would not be able to change the settings. I tried the method posted Dec 02,2007 and it did not work, "until I hit the menu button a second time". Bingo and thank you all.
Posted on Jan 12, 2008
We have FINALLY fixed ours by purchasing an HDMI cable and running it instead of the component cable. For some reason, only the component cable seems to be the culprit in creating these closed captions. When we used co-axial cable we had no captions but a lousy picture. Finally with the purchase of HDMI cable (about $100) we have great sound and great picture with no captions!
Posted on Nov 30, 2007
The april 30th 2009 guy that posted his solutionWORKED!!! thanks soo much man!!!!
Posted on Nov 05, 2009
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