Question about HP Photosmart C7180 All-In-One InkJet Printer

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Labels stuck inside of printer

I ran a set of address labels through my HP C7180. It jammed (1st time ever I believe!) and now there are sticky labels inside the printer that I cannot clean out / retrieve.
I called HP and they said that they do NOT provide service for the printer and tried to sell me a replacement.
What to do? Who actually services these machines, or are we living in such a disposable world that I am to toss this one and buy new?

Thanks for your help!

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  • johannasplet May 31, 2009

    I saw one label and tried to pull it out with tweezers. It did not work, and it disappeared behind a roller.
    I cannot see the labels, but I hear them clicking inside and the printer does not print well with them in there.
    I called Best Buy, they told me to buy a new machine.
    I guess I need to find a repair shop but they would not reccomend anything/anyplace.


  • DanakaDan May 11, 2010

    Cleaning this can be tricky without damaging some of the other parts.  I'd suggest taking to a printer repair shop.  Where is are the labels stuck at?

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Check around locally for a computer or printer repair shop. Places like best buy and geek squad may be able to help you, but the cost of repair could be more that a new printer would cost, or at least not much less. Its unfortunate.

Posted on May 31, 2009

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