Question about Brother MFC 7420 All-In-One Laser Printer

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Keep getting Toner Life End Message even after replacing with brand new cartridge. I'm sure it is installed correctly. The Brother 7420 machine won't recognise the new cartridge(TN2025).

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Open front cover and hit "Options" button, you should see a prompt to "Change Drum". Don't hit 1 for yes or 2 for no. hit the "Start" button and then put in the number 11. You should see the word "Accepted" in the window. Close front cover and you should be all set.

Posted on Jun 08, 2009

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Open the front cover and push option buttom then push 00 wait until accepted. after all, close the front cover then it should be working fine.

Posted on Jun 03, 2009

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1 Answer

I just changed the toner and the printer does not print.


If u have the CD of tht printer , u just delet tht printer from the Devices and printers settings. And re installed it

Aug 14, 2012 | Brother HL-2040 Laser Printer

2 Answers

I have a Brother Laser Printer HL-5350DN. I refill toner myself but the toner light will not go out. How do I reset it so it goes off?


There is a reset gear in the cartridge that needs to be "reset" or replaced. I've included a link to a PDF file that goes over the procedure to properly refill and reset the toner cartridge. This is a document that is used by a company that does a complete rebuild, so you probably won't need most of the information, just the part on resetting the reset gear.

http://www.uninetimaging.com/downloads/technical/TecArtWebAdded/Brother_HL_5300_Series_tn650_Reman_Eng.pdf

Apr 05, 2011 | Brother HL5350DN Laser Printer

1 Answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

Jul 21, 2010 | Brother HL-2170W Laser Printer

2 Answers

I am changing the ink cartridge i put the new one in and it keeps saying End of life and it has a new cartridge what do i do


Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.

May 24, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Installed new cartridge and comming up machine won't regognise it saying tonner life end install new cartridge


To reset the sensor after installing a new toner cartridge follow these steps. 1. With unit powered On, open the front cover. 2. Press the “Options” key. Display will show “Replace Drum?” 3. Press “Start” key. 4. Press 1,0 . 5. Display will show “Accepted” for approximately 2 seconds. Then display will change to “Cover Open”. 6. Close cover and see if Toner Life End error message has gone.
Try this. We are Brother authorized.

Apr 15, 2010 | Brother MFC-7420 Laser Printer

1 Answer

It says toner life end and it prints just fine


The toner life end message means the toner is getting low. It will continue to print without any problem. Eventually you will see the print starting to get light in spots. If it is a new cartridge, the toner level sensors are probably dirty.

Oct 08, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I REPLACE THE TONER CARTRIDGE BUT ON LCD IT DISPLAY MESSAGE TONER LIFE END,OPEN FRONT COVER AND REPLACE TONER CARTRIDGE


Is this a genuine Brother replacement cartridge, if not you may find that it is not recognised by your MFC. Also worth a try is removing and reinstalling the new cartridge ensuring all protective packaging is removed. Also remove and reinstall the Drum unit as Brother actually recommend this as part of a new toner install

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

Sep 26, 2009 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Change of toner


I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
4. close it all up and your done.

Jun 08, 2008 | Brother MFC 7420 All-In-One Laser Printer

5 Answers

Refill toner Brother MFC 7420


open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer

May 22, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Toner life end


There is no reset code the likely thing is that you have a faulty toner cartridge. Put another new one in and check the machine then.

Before you try the above shake the toner cartridge and tap it some more as it may also be the toner inside have become solid and needs breaking up.


Hope one of the above works for you
Thanks J

Jan 08, 2008 | Brother IntelliFax-2820 Laser Fax

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