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Personal DVD player does not play

Personal DVD player makes a grinding sound when attempting to play DVDs.

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  • rector1 Jun 01, 2009

    Worked like a champ! Thanks for the feedback!

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This unit is having a problem in the laser transport section of the player. The unit needs to be cleaned and cleared of all dust and debris impeding the operation of the laser transport operations. You need to open the compartment the the discs are put in and use a can of compressed air to blow clear all dust and debris from the compartment. Then use cotton swabs to wipe the laser transport clean of dust and debris. be very carful not to touch the laser lense with your hands. Use small amounts of Isopropyl alcohol to loose up any hard dust or dirt on the transport rails and gears. Check to see if the ribbon cable has become entangled with the transport.Make sure the transport operation is smooth and balanced. After doing a thorough cleaning, you can test the players operation by playing a dvd to see if it is working properly. If it is not working properly you can go to the set-up menu of the player and restore its setting to the factory settings. This can be done with the defalult function in the preference section of the set-up menu. Now you can try playing the dvd again.If you are still having problems, you can call Phillips customer support at this telephone number 1-888-744-5477. Give them the model number of your dvd player. Explain to them the problem you are having with the grinding noise of the transport heard when attempting to use the player.They will be able to tell how to get your dvd player serviced and repaired. I hope this information helps you with your problem.

Posted on May 31, 2009

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