Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Microsoft wireless keyboard 4000 - The upper keys not working

The Upper keys that control the sound and "My Favorites" are no longer working. They were working perfectly when I installed the equipment but only worked for about a month. top and side buttons wont work, and i cant set them.

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Please!!

I don't have the instruction manual for my, Microsoft Wireless Laser Desktop 4000. I would like to download a manual that would, show me just what all of the features on the top and side are for and how to use them.

Please! Will you help me?

Bobbie

Posted on Jul 06, 2009

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I just had this problem. Look on the lower right hand corner of your computer screen and see if the "sticky keys" icon is on. if so open it up and turn off the filter key stroke then hit apply. gotta love microsoft....

Posted on Jun 27, 2009

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ArcAiN6
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SOURCE: microsoft wireless keyboard 4000 - The upper keys not working

A microsoft update, or a system rollback may have changed the drivers, or unregistered the buttons from the associated profile..

If the keyboard came with drivers, or software, you will more than likely need to re-install them.

Posted on May 30, 2009

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1 Answer

My favorites keys stopped operating. So did web/home and some others - well pretty much all of the shortcut keys really


Try cleaning the space inbetween the keys by blowin air.
If under warranty, claim it.
If not, replace keyboard.

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I found what I wanted by navigating as follows:

Control Panel -> Devices and Printers -> Wireless Comfort Keyboard -> Configure My Keyboard -> Keyboard Properties -> Key settings.

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How to use the MY FAVORITES keys


You have to install Intelletype from Microsoft. This software will recognize your keyboard and allow you to make such changes as you are needing.

http://www.microsoft.com/hardware/download/download.aspx?category=MK

THis is the link for the software.

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1 Answer

Microsoft wireless keyboard 4000 - The upper keys not working


A microsoft update, or a system rollback may have changed the drivers, or unregistered the buttons from the associated profile..

If the keyboard came with drivers, or software, you will more than likely need to re-install them.

May 30, 2009 | Microsoft Wireless Laser Desktop 4000...

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Microsoft 4000 Keyboard


Start simple - unplug and replug the cord that connects the keyboard to your computer. Try typing again. If it still does not work, restart your computer. If it still does not work after restart, go to Microsoft's website, and redownload the drivers/software for the keyboard. Good luck!

-Tha Mp3 Doctor

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Microsoft 4000 wireless keyboard is not working


Look under the wireless keyboard. There is a door to install batteries. It sounds as though you just need to replace the batteries on the keyboard. I think that they're AA.

Good luck!

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