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After installing Dewalt Electrical Licensing exam Interactive CD - second edition - and then try to run the program, I receive a software exception 0x0eedfade at location 0x7c812a5b and the program will not run. Reboot has been tried and failed - same message - The CD is in the drive as some programs require the CD to be in the install drive. Any help would be greatly appreciated!!

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  • bowler6215 May 31, 2009

    Hi Rylee,

    IEBrowserHelper was not listed in the add-ons. Scanning showed no infections. I ended up disabling all add-ons to see if an add-on was the culprit with no luck. No updates appear to be available from DeWalt. After uninstalling & reinstalling (reboot also) I still have the same error message so I am still at square one. Thank you for the suggestion!

  • bowler6215 May 31, 2009

    After installing Dewalt Electrical Licensing exam Interactive CD - second edition - and then try to run the program, I receive a software exception 0x0eedfade at location 0x7c812a5b and the program will not run. Reboot has been tried and failed - same message - The CD is in the drive as some programs require the CD to be in the install drive. Running XP SP2 on Panasonic CF-18 Toughbook - IE version 6.0.2900.2810. Any help would be greatly appreciated!!

    Comment posted on May 31, 2009

    IEBrowserHelper was not listed in the add-ons. Scanning showed no infections. I ended up disabling all add-ons to see if an add-on was the culprit with no luck. No updates appear to be available from DeWalt. After uninstalling & reinstalling (reboot also) I still have the same error message so I am still at square one. Thank you for the suggestion!

  • bowler6215 Jun 02, 2009

    Thank you for the suggestion on unchecking "Enable Third Party Browser Extensions ", but that didn't solve the issue - IE7 will be tried next, Thank you!

  • bowler6215 Jun 02, 2009

    IE7 allows the program to install & run - Really curious what there was in IE6 that gave the error as the CD did not specify that IE7 was required. Thank you!!!

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Open IE > Tools >Internet Options > Advanced Tab > Uncheck "Enable Third Party Browser Extensions (Require Restart)"

if not solved then install IE 7 from below

http://www.microsoft.com/Downloads/details.aspx?familyid=9AE91EBE-3385-447C-8A30-081805B2F90B&displaylang=en

Posted on May 31, 2009

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Hi

The exception unknown software exception (0x0eedfade) occurred in the application at location 0x7c812a5b is actually a iexplore.exe-application error. You need to Go to tools, manage add ons, and disable IEBrowserHelper Class (Not verified) Get Data Pty Ltd.

If still you face this issue then scanning, removing, updating, & reinstalling the software should help. Also refer to this link for more information.


Please do accept this solution and revert for further assistance.

Thanks
Rylee

Posted on May 31, 2009

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