Question about Sony Grand WEGA KDF-42WE655 42" Rear Projection HDTV

1 Answer

My tv is turning everything purple like it is magnatized or something.

When the tv is on the bottom right corner is purple. It still displays normally but in purple tint.  Especially noticable when the screen is white.

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  • Randyi Nov 08, 2007

    Mine is just starting to turn purple at the bottom. It's the 50 in model KDF-E50A10. Same thing. Hope someone finds a solution.

    Any assistance would be appreciated.


  • kwpeace Nov 15, 2007

    Call sony support. Seems that they are covering the replacement of the optical block until the end of the year. Pretty spending part I guess around $1250 so don't mess around to long with it.

    In English: 1-800-222-7669 or 1-888-772-7669
    Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST



1 Answer

In English: 1-800-222-7669 or 1-888-772-7669
Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST

Call sony at this number and tell them what your tv is doing? If it is like mine they will replace the optical block. It seems that Sony will cover parts and labor if you do it before the end of the year. If the numbers don't work just go to sony's website and check for warranty or support information

Posted on Nov 15, 2007


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