Question about HP DeskJet F380 All-In-One Printer

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Printer not working

My hp deskjet f380 says that there is paper jammed but theres no paper in there... When I turn on the printer, were you put the ink in stead of sliding it slams against the two walls of the printer..

Can you please tell whats wrong with my printer please


Thank you

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2 Answers

Re: Printer not working

I had this problem.I reinstalled the printer.

Posted on Oct 25, 2007

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Re: Printer not working

There is a high possibility of something stuck in the interior of the printer.Take a flashlight and check the paperfeed area for anything that is obstructing the roller movement(you can hear for the sound of the rollers for this)Then turn off the printer gently tilt it such that the paper feed thing is facing downwards and gently shake the printer..If nothing comes out open the side and top panels of the printer so that you can have a good view of the paper feed area..
PS:Deskjets are panels are pretty easy to dismantle..You can let me know if you need help or refer your manual..
Good luck!

Posted on Oct 23, 2007

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check if there is any piece of paper is jamed inside your printer i think that is why your printer always says paper jam

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Paper jamming problems with HP DeskJet F380 All-In-One Printer . The paper feeds into the paper feeder but then it seems to get off line and the paper get stuck and actually tears in the feeder. The...

Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
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Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

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Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.

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Try restarting your printer once. check spooler service is on. go to command prompt and then type net start spooler to start the printer service.

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You should check the inside of the printer for litle peaces of paper and turn off e turn on the printer.

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Oct 06, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

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your paper jam sensor is strucked or dislodge.please open it and check or send it for service

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