I have 2 lights on the wash and lock I unlocked the door and cleared the drain nothing was stuck. All the water is out I left it unplugged for a week and still nothing. a repair man looked at it literally turned the knob said its the control panel and you need to get a new washer. really?? I need second opinion any suggestions? Thank you, Chell
SOURCE: Door locked open
Tool: We cut a piece a wire about 10 inches long from a wire clothes hanger. On one end we bent 1/2 inch of the wire in a 90 degree angle with needle nose pliers. On the other end of wire we put another bend at least three inches.(this end will be your handle end) Process of using homemade tool to release latch: Make sure washing machine is on a wash cycle. Use flash light to locate latch in the locking catch. Insert the small bend of the tool into the locking catch. Then hook onto the latch and pull out --apply a small amount of pressure -- about three lbs of pressure) Then at the same time you are pulling, press in on the door release button (the little white button above the latch hole where you now have the wire inserted). As your are pulling with little pressure on the latch, hold the little white button in and press the start /stop button. You should hear the door lock. Let machine start working. (about ten seconds) Now push start/stop button again and you should hear door lock release. Your lock catch should give away. This worked for us.
SOURCE: Door locked,wont spin or drain.
humming noise suggests a foreign object in the pump. crack open filter and drain water into a shallow tray. repeat till empty. remove filter completely and clean it. check if something stuck in pump impellor. this should be visible by looking into the filter hole
SOURCE: bosch frontload washer will not drain
Hello Mamma5, It sounds like the drain pump is either seized or jammed. The drain pump has an anti jam device in it. Since you have figured out how to get into the drain pump, try turning the inpeller in the back. It will be a little hard to turn as the magnets in the motor will fight you on this. Look close in case there is anykind of thread wrapped around the inpeller. If so, then you can free the pump. If you cannot free it to run, advise the repairman what you found so he can bring a drain pump with him.
Hope this helps.
SOURCE: bosch washing machine E04 - won't drain or unlock
if it's like mine.. there is a small round cover w/ a small hole in it. rotate it to the left until it pops open.
SOURCE: washer fills and drains, but the drum does not run
Joe, Thanks for the prompt reply. OK, it sounds like one of two possible culprits, 1) the belt has broke or spun off. 2) the brushes in the motor are worn...although the initial symptom of this is typically manifest in "no spin" so I'd lean towards a broken or spun off belt. You'll need to remove the rear panel for a visual inspection to confirm or dismiss either possibilities. Let me know what you find out. If the belt is off check for possible reasons "why" ? It can be a loose drive pulley, ( the large one, not the motor pulley ) or simply an unbalanced load on the previous wash, just a heads up since you're looking around in there anyway. Of course the belt itself may be worn ( stretched ) or broke and thus at fault as well. Good luck, I'll watch your post. macmarkus :)
The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer
http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open
http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer
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