Question about HP Compaq Presario V2000 Notebook

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Laptop dvd drive wont recognise.

The dvd drive gets power it spins a disk it flashes but it doesnt show up in windows, bios, disk manager or anywhere.

ive tried unplugging it and putting it back in. still no luck.

It isnt anywhere.

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Re: Laptop dvd drive wont recognise.

Sounds like a bad cdrom drive. If it isnt even being picked up in the bios (cmos), then it'll never show in windows. If reseating the drive doesn't work, just replace it with a known good one. Unless there is damage to the plug inside, that should solve it.

Posted on Oct 23, 2007

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When the laptop is turned on, it only gets to the logo page which says In touch with tomorrow: toshiba. It does not boot at all, and only gives the options of hitting f2 or f12 for booting options, neither...

The problem is not with the battery or the AC power supply
( I assume you tried pressing F8 safe mode before the loading screen appeared?)

Get into the Bios by pressing ( I think its F2 or F10) as soon as the laptop starts up (before loading screen).
Check in the main page, that the laptop "sees" the hard drive. If it does not, then the hard drive has failed. (you can check this by substituting another drive and seeing if the laptop recognizes this in the Bios).
See also that the DVD rom is recognised
In the Boot order screen, check that the boot order is set to 1st boot DVD/CD drive and the 2nd is set to hard drive.

Using a windows install disc, boot to CD and see if windows wants to install (if the hard drive is recognised in the Bios but has an internal fault, Windows will tell you before it installs the OS)

If the drive IS recognised and windows installs ok, let it go to the 2nd repair option, where it looks for previous installations of windows and let it repair the system (your files will not be wiped)

If Windows reports that there is no HDD, then you should try a spare HDD and see if it will format and install .

At best, it sounds like the MBR has been corrupted, in which case the over the top install above should fix it, at worst, the hard drive has failed and will need replacing

Jun 19, 2011 | Toshiba Satellite A215-S4807 Notebook

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Hi i have a presario cq60-114em, on power up i get the fan coming on straight away, the power and wireless led on, black screen,the hdd led flashes 2x then a pause then flashes 2x and carrys on with this...

1st Steve I would remove the hard drive and power up and see if you can enter the bios by tapping either F2 or Del keys. If you can get into the bios then great. Shut down and refit the HDD. Try and enter the bios again and see if the hdd is recognised. If not then the hdd is finished. If it does show then your windows installation is corrupt. Try starting it up with your windows cd in the drive and point the bios startup to see the drive a 1st boot device. If this works then try and perform a repair of windows from the disk.

Good luck

May 15, 2011 | Compaq Presario CQ60-220US PC Laptop

1 Answer

I installed a new hard drive. on the compaq presario v2000. all im getting is realek media error. i went into bios set default. no resolve. tried cd rom first. no help.jumper pin is outter two verticle....

Does the laptop BIOS "see" the new drive? If not the drive must be "Initialised" first, otherwise it will not recognise you have a drive in the bay. Place the drive in a USB caddy and using another laptop or your laptop with the old hard drive in it, select Control Panel and Adminastrative Tools. Select Computer Management, From the side panel select Disk Management to view selected drives. The disk drive that is connected via USB will be there. Click the drive and select initialise then format and select a drive letter. OR
With the new drive in the laptop bay, set the BIOS menu, on your laptop, to use DVD/CD ROM drive as first boot device.
Place your System disk in the drive and boot from the disk.
Follow the instructions, (if any) on the screen and let the new system software initialise and format the new drive.
Hope that helps

Dec 17, 2010 | HP Compaq Presario V2000 Notebook

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Our DVD player on our laptop is not working and this is the comment we get from Device manager - Windows cannot start this hardware device because its configuration information (in the registry) is...


It sounds like your DVD drive has become slightly unseated in it's mount (was the laptop dropped recently?) or else information about it has become corrupted in the operating system.

Will the machine boot to a CD or DVD if it is inserted at boot time and booting from the DVD drive is first in the BIOS settings? If so, the problem is in software, if not, you have hardware problems, likely a bad
DVD drive or the drive has become unseated in it's mount.

If it is a software problem:

Make sure the DVD drive is pushed all the way into the body of the machine, and then go into device manager and right click on the non-functioning DVD drive and select UNINSTALL (or delete). Agree to remove the device completely from the operating system if asked. Now reboot the machine, and it should re-install and initiate the communication with the drive.

If this fails to resolve the problem, you might consider the following more advanced fixes, but beware there are risks involved.

First, go into the system BIOS at boot time and DISABLE the DVD drive in the BIOS and then reboot your machine. In device manager, find the setting for SHOW ALL DEVICES which will show the DVD drive it no longer can see; the icon should be greyed out. UNINSTALL it. Then reboot into the BIOS, and reENABLE the DVD drive in the BIOS and reboot to Windows and see if it is recognised. You can also try going into the drive's properties in device manager and changing/updating the drivers from their default to any other set that is compatible, and then switching back (Windows will change the registry settings each time).

If this fails but the machine will boot to a CD, you might have to consider reinstalling a fresh copy of Windows.

If it is a hardware problem:

Turn the laptop over (unplugged from the power of course) and try to identify the two or three screws that hold the DVD drive in, and carefully unscrew them. With the DVD drive's door open, pull gently and the drive should come clean out of the machine. If it does not come out pretty easily, you have missed a screw. With the DVD drive out, close the door and check the connections on the tail of the unit - is there anything unusual - bent or broken connector? Try reseating the DVD unit firmly in the laptop and rebooting again...

Good luck...

Dec 08, 2009 | Toshiba Satellite Pro L300D-EZ1002X...

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I have a acer 5100 aspire that won't recognize the hardrive half the time and won't find some of it's usb ports. I have reloaded windows and even tried different hard drives (used not new) and it seems to...

Do the following:

  1. Check in the BIOS to make sure that the HD is present in the system before proceeding..
  2. If not then power off the laptop and then carefully remove and replace the HD from and to its connector.
  3. Then secure it then reboot the laptop.
  4. Check the BIOS settings again to see if the HD is recognised.
  5. If you still can’t see the HD then obtain a USB to IDE / SATA adaptor cable from eBay or your local PC store and remove the HD from the laptop and lay it down on a flat horizontal surface and use the adapter to connect to the laptop’s HD and connect the USB to another PC. This will show if there are any issues with the HD itself and will allow you to format it if necessary.
  6. Then replace it back in the laptop and all should be well.
  7. If not then you can suspect that you have an HD controller issue which is a very costly repair in a laptop.

  1. If the laptop will boot or you have a bootable CD / DVD then change the boot sequence in BIOS to be CD/DVD then Hard Disk.
  2. Reboot the laptop.
  3. Once booted look at the Device Manager to see if there are any errors showing in the Storage Devices and the Hard Disk in particular.
  4. Then go to option 5 or use the bootable CD / DVD to reformat and rebuild the hard drive.
  5. If all the above fails then install a new Hard Drive, format it as required and reinstall the Operating System and applications.

Oct 23, 2009 | Acer Aspire 5100 Notebook

1 Answer

Hard disk recognised but not show up in my computer

Check the BIOS configuration to see if it deects the hard drive.
When you boot up the Samsung, does the hard drive spin up, if it does not spin up or makes a clicking sound the the hard drive is faulty.
To get your laptop operating again, replace the hard disk and install Windows on the new hard disk.

Jul 22, 2009 | Samsung NC10-14GW Notebook

1 Answer

Laptop not show cd or dvd when i put it

Well, for starters, is your cd/dvd turned on in the bios.  Some but not all computer have a setting for this.  If your cd/dvd drive is removable, shut down the computer, remove the drive.  Reboot the computer and shut it down again.  Then reconnect the drive and start the computer back up.  This will make sure that if your drive is working, windows will redetect it.  You can check device manager to make sure it is not disabled.  If none of this works, you may have a bad drive.  If you really must reinstall windows, you can get an external cd/dvd drive pretty cheap on Ebay.  Just make sure you go into your BIOS setting and change the boot menu to external drive.  I hope this information helps.

May 30, 2009 | HP Compaq Presario C700T

1 Answer

Loosing cd/dvd completely from device manager

check your dvd in bios. is it recognised in bios ?
also try to push your dvd, dvd connection to motherboard might be loose.

Jul 31, 2008 | Acer Aspire 9300 Notebook

1 Answer

CD / DVD player not listed as device on Windows Explorer

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.

Nov 09, 2007 | PC Laptops

2 Answers

Ls50 dvd drive

There is a light on the dvd drive does this flicker when the computer is booting up? The cable may have come unattached? Normally winxp recognises any dvd hardware falty or not. You might need to get inside it and look!!!

Oct 06, 2007 | LG X-Note LM50 Notebook

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