Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

1 Answer

Its very good at printing blank pages, tried all the fixes I found. Nothing!

I have a Lexmark X7170. I just installed two refilled cartridges (the right number 31 & 33) in the printer. I went to print a test page and it went through the motions but almost immediately it just kicked out a blank page with nothing on it. I got the same thing with the alignment function. When I tried to use the form feed copy function it went thru all the correct motions but all that came out was blank paper. I have tried pulling the power brick and waiting for a minute and restoring it. I have rebooted my computer. Pulled and replugged the USB cable. I even reinstalled the software. That solved the other problem of the computer not being able to talk to the Lexmark. So if anyone has any suggestions I would be very grateful for ideas.

Posted by on

  • maille_man May 31, 2009

    I pulled the offending right (color cartridge and it printer fine after that in black. What's weird is I sent the color and black cartridge to the same place and at the same time to be refilled. I am using printpal.com/card15. They are reliable and cheap and have never failed me until now it seems.



    Richard

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,335 Answers

It sounds like you've gone through all the normal processes to correct the problem. This indicates a problem with the refilled cartridges. The refill ink may not be up to HP specs and be clogging the nozzles. The next step is to put in OEM cartridges (not refills) and go through the cleaning and alignment process. This should clear the problem.
Let me know if this clears the problem otherwise we can try something else.
Thanks.

Posted on May 31, 2009

  • Bob Kitaji May 31, 2009

    I'm glad that you have gotten the problem corrected. The use of refilled cartridges may also have a negative effect on your printheads and shorten their life. I run OEM cartridges about every 3rd replacement just to make sure I keep the nozzles cleared.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hey, I have the X7170 printer and haven't used it for about a year. Now, the fax, and scan works fine, but when I print a paper, it comes out blank even if the ink catridge is full. Seems that there is...


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.
Good Luck!!!!

Jun 24, 2011 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

After refilling my black cartridge, my lexmark X7170 AIO (on printer copy setting) prints out a blank page even after printing an alignment page showing black bars & blue dashes (no other colors?) I...


Try to print some more pages. The ink will take time to go down as it is not free flowing. This is due to the air beetween the new ink and the old ink, after some printing the air is push out and then you can have a clear print.

Sep 11, 2010 | Lexmark Office Equipment & Supplies

2 Answers

Installed a refilled black 34 cartridge on a X7170 all in one printer. message says " incorrect cartridge" ERROR 2200. Thank you for help.


Sorry for the bad news that follows.
Extracted from Lexmark’s web site: www.lexmark.com
Lexmark End User Statement of Limited Warranty for Supplies
Lexmark International, Inc. Lexington, KY
Not Covered:
Warranty Service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.
Don

May 13, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Error:2200


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

May 13, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Refill inkcartridge 17 of lexmark x2250 don't work


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

Apr 28, 2009 | Lexmark X2500 All-In-One Printer

2 Answers

Refilled Cartridge


Sorry to givee you bad news.


Extracted from Lexmark’s web site: www.lexmark.com
Lexmark End User Statement of Limited Warranty for Supplies
Lexmark International, Inc. Lexington, KY
Not Covered:
Warranty Service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.
Don

Aug 12, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Printing blank pages


Check that the cartridges are seated correctly. Also clean the contacts in the casing that the copper portion of the cartridge sits against.

Jul 19, 2008 | Lexmark X4270 All-In-One InkJet Printer

4 Answers

Refilled Cartridge


How can I Reset Memory For Lexmark X4550

Feb 14, 2008 | Lexmark X5150 All-In-One InkJet Printer

Not finding what you are looking for?
Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer Logo

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...