Question about Panasonic TH-42PD50U 42 in. Plasma EDTV

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Frozen screen on plasma TV

Our Panasonic Plasma TV is less than a year old. It freezes on the HD channels. Problem in that we purchased it from Circuit City. What can we do?

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  • sherihugh808 May 31, 2009

    I sent them an email, so we will see... thank you. I didn't realize that Circuit City was making a comeback.

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  • Master
  • 718 Answers

If you purchased it with a warranty, you may be able to get Panasonic to repair it. Check your warranty to get the conditions for returning it. The "new" Circuit City is operating. I do not believe they will honor purchases under the "old" Circuit City. However you can ask at www.circuitcity.com

Posted on May 31, 2009

  • marionbagget May 31, 2009

    The "new" Circuit City is not legally the same as the "old" Circuit City. The corporate name was bought out.(See their website). If the warranty requires you to return it to the place of purchase, you will have to push back since the store is closed. I hope you succeed. Big companies do not like to replace equipment.

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