Question about Bose Lifestyle 28 System

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Bose Lifestyle 28 DVD player ate disk, won't play, won't eject

Tried ejecting with remote and with button on panel.  Tried completely powering down (unplugging) for 60 seconds and restarting.  Tried restarting with the eject button depressed.  Tried gently nudging the door in to see if there was a mechanical switch that might kick it back out.
Notice from postings that many have encountered the same problem with this model but no adequate solution available.

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6 Suggested Answers

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Posted on Jan 02, 2017

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snakehead
  • 1074 Answers

SOURCE: Bose Lifestyle 28 not playing DVD

my brother i am not familiar with that model but due to my electroincs experience all dvd players are make up of the the same principle.there is a flat strip that leads from the lens of your dvd player kindly remove it and replace it this strip is probably broken after doing this get a dvd lens cleaner and clean your dvd lens and your on if you cannot do it your self take it to a tech os that they can handle it.this job should cost about $75.00 US. enjoy Henry Thomas from Belize

Posted on Mar 14, 2007

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SOURCE: Bose Lifestyle 38

No reset button. Simply unplug the power cord in the rear, wait 20 seconds and power back up.

Posted on Dec 24, 2007

  • 1 Answer

SOURCE: Bose Lifestyle V20 Error 180

OK talked with Bose just a minute ago and they were able to correct the issue.

We disabled the power cord from the back of the media console (where the HDMI cables connect) and left it off for a minute or two.

Powered the media console back on and it is working as expected.

Was told by the Bose tech that the common reason for this issue is due to the use of the HDMI cables that have a propritary security protocol that is used between the media console and the component it is attached to (ie TV, Cable/Sat, BluRay ...ect).

I asked if there was a BIOS upgrade if it was indeed a "handshaking" issue and was told there was not one (yet).

If one becomes available, it will be shipped via mail on a CD\DVD that can be used in a CD\DVD player that is connected to the media console using the HDMI cable.

Hope this helps!

Posted on Jan 26, 2009

cjackHD
  • 71 Answers

SOURCE: I just replaced the dvd in my bose lifestyle 28

Replaced the DVD? Did you replace the mechanism, or the entire media center? If you replaced the dvd mechanism, you might be out of luck getting firmware to support the rest of the hardware. If you mean that you replaced the media center, the firmware is available as part of a normal software update disc through Bose. To check sw and fw-> when the system is off, press and hold 'enter' on the media center and tap the 'store' button until you see "console sw" on the display. Same with fw.

Posted on Jun 21, 2009

  • 2 Answers

SOURCE: Bose Lifestyle 28 Sound Problem

I also get this problem sometimes with mine. Usually when you call Bose they suggest that you do a "hard" reset meaning you unplug the power cord from the wall and wait about one min. Then plug the unit back in and it should work.
The other thing that you can try if the system still isn't working is to check that all the wires running into and out of the sub-woofer are all plugged in and aren't loose.


If either of these two solutions don't work you can alway call Bose tech support @ 1-877-210-3782 (they are open Monday Friday: 8:30 AM 8:00 PM ET)

Posted on Apr 08, 2010

Testimonial: "Thanks for your support. Unfortunately i had to send the system to Bose for repairs. Thanks anyways. "

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Eject disk


If your cd is stuck in the Bose you may have to open up the cover any manually remove this disk, make sure not to put it back in. If you are unable to remove this yourself you will need to get some one qualified to do this procedure for you. Be careful not to break anything take your time and put everything back as you took it apart.

Apr 05, 2010 | Bose Lifestyle 28 System

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Completely power down the sound system, and unplug it from the wall socket. Wait a minute, and plug it in again. Power the system on.As soon as the power is on, press the OPEN/CLOSE button on the console. After a few seconds to a minute, the disk drawer will open.

Nov 21, 2009 | Bose Lifestyle 38 DVD Home Entertainment...

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Dvd will not eject. keeps trying to load and will not respond to eject. disconnected power and tried again but same result.


look for a small hole on or right next to the ejection button get a toothpick or anything that will fit into hole and push in that should disengage cd tray

Nov 15, 2009 | Bose Lifestyle 28 System

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Watching dvd, it began to skip, tried fast forwarding, then took dvd out and wiped it ,put back in and now won't eject won't open or closeCan't get dvd out


try unplugging the power for 30 seconds and plug it back in and power up then hit eject, if that does not go to the players manufacturers website and search for how to reset (your model #) dvd player in the troubleshooting section, each player is "hard reset" differently, most of the time doing a hard reset will allow you to eject a disc that is not jammed, hope this helps.

Aug 13, 2009 | Bose Lifestyle 28 System

3 Answers

DVD won't eject


try holding down the eject button while on. try while powering on.
good luck.

please rate.

Mar 18, 2008 | Bose Lifestyle 28 System

2 Answers

DVD is stuck in Bose lifestlye 48 media player


We had a power surge during a thunderstorm that dimmed our lights, and after that the CD opened as normal.

A friend suggested that I pull the power connector, press the open/close button and hold it down as I reconnected the power connector. The power surge beat me to that, so I don't know if it works. It was more than "Tech Support" could offer however.

Mel47

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