Question about Btc 9039URF III Keyboard Trackball Mulitmedia Controller

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99039URF keyboard/mice track ball not working

I own a 99039URF key board/mice, but when i paired it to my computer, all the keys on the keyboard can work except the mouse track ball. can any one help me ? Same problem, it moves up and down, but right to left, it only goes to right spontaneously. Can't use mouse or keyboard function. Mine is 9019URF

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  • dramrfarouk May 31, 2009

    the mouse function is built in. It is working fine in only one axis. I installed drivers, however this works with HID windows drivers and is being well recognized by the system. I believe it couls be a hardware or a wireless connection problem. What is strange is that I received a replacemnet and gave me the same exact problem. this is also happening on different computers, running XP or vista.



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Well u can try installing a driver that may help some times also check the batteres on the mice!

Posted on May 31, 2009


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99039URF keyboard/mice track ball not working

I've got same problem at first time. After several trials, I could manage to work the whole unit by removing existing USB mouse. Just try to remove every input devices before connect it and follow the pairing instruction.
Good Luck!

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