Question about Canon DR-9080C Path-Through Scanner

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No page was found in scanner when one was there

We receive "no page was found in the scanner (-4401)" error when pages are in scanner. The bottom feed does not rise to meet feeder.


Scanner was working properly yesterday, now today it cannot see paper in the feeder.

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Re: No page was found in scanner when one was there

Lift up the black frame around the large soft grey pick rollers on the upper part of the paperfeed until it locks into place. Power off scanner and back on and the trya will lift and the paper will feed.

Posted on Jan 07, 2008

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Re: No page was found in scanner when one was there

Though this was reported long back, I just saw this and writing my comments. I hope it is useful to someone.
To check if the tray is lifting, keep some papers and press "Count only". If the tray does not lift, then there could be some cable problem (most common). Blow air and clean all holes in the paper path, actually they have sensors under them. Depending upon the error that is displayed, you can figure out where the problem is. All errors starting with "P" are paper related, "C" are cover related and "E" related required and Engineer/Engineering support.
The tray is lifted using a motor which is below the control panel, through a set of plastic gears. If by accident, the user gives pressure on the lifting tray, the palstic may deform and even when the motor works properly, the tray may not lift. You need to replace the plastic fears.
I can tell you with my eperience that Canon 9080C is a very reliable work horse.
S. Mohan, Chennai, India

Posted on May 31, 2009

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Re: No page was found in scanner when one was there

Have seen problems with wiring going to sensor. Canon makes a great scanner, but the wiring can sometimes be flaky. When things are done right at factory, it works great for years. The wiring is very small and will sometimes break or be disconnected at sensor.

Posted on Jul 07, 2008

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1 Answer

Error no page in Feeder when there are pages in feeder

Need more information. Does the doc elevator lift the paper to the pick rollers? Check the plastic lever that is attached to the upper feeder cover. Make sure the upper cover is closed properly Verify that the dark colored sensor is clean in the feeding tray

May 05, 2014 | Canon DR-9080C Path-Through Scanner

1 Answer

Tray lifts to meet the rollers then drops back down. Error message 'No page was found in the feeder'

Clean the 'black dot' in the centre of the paper tray. There is an optical sensor under that. The tray will lift even without paper, but will go back immediately.
If the scanner stops after 3 pages, check disk space in your computer. If you are scanning in TIFF uncompressed, it takes lot of space. For color and Grey try JPG format, for mono TIFF G4 is the ideal option.
S. Mohan, Chennai, India

Mar 02, 2012 | Canon DR-9080C Path-Through Scanner

1 Answer

Scaner doesn't work. It alway show the error message: "No page was found in the feeder. (-4401).

Pls try page counting in the local mode, If the tray lifts, then you know the sensor is ok. else, wipe clean the two black spots just under the rollers and try. Normally these sensors dont fail.
S. Mohan, Chennai, India

Dec 24, 2010 | Canon DR7580 PassThrough Scanner

1 Answer

I have a canon 6080 scanner. getting a error "no

Clean the two 'black dots' in the paper tray, just under the roller. They are actually paper sensors. Try 'page counting'. If this works, the scanner is okay. If the problem still persists, try reloading the scanning software.
S. Mohan, Chennai, India

Nov 17, 2010 | Canon DR-6080 Path-Through Scanner

2 Answers

Canon DR-9080c scanner not lifting error no page found in feeder

There is a paper sensor just under the rolers in the lifting tray. Clean the area thoroughly with a damp cloth. Keep some sheets and try ]count only'. If it works then the sensor is okay, then you can try your scanning. If it is not sensing paper, check the sensor or connections to the sensor.
S. Mohan, India

Jul 09, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

Scanner pulls page in to just past the bottom sensor lever

Please ensure that the rollers are clean and within its life span. (Rollers wear out and need to changed after 250,000 pages or as recommended by mfr). FAn the pages before scanning, Ensure the edge is trim with no folds or bends. The griniding noise is because the scanner has picked up more than one page.
S. Mohan. India

May 29, 2009 | Canon DR 3080C Path-Through Scanner

2 Answers

ADF paper jam, when there is none

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

Scanner excludes front page

This is not the only solution, but this might help.

Put a blank page in as the first page and see if all of your documents scan completely.

You may need to clean the ADF. Try the following:

Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your
documents do not feed easily into the ADF, or several feed in at the
same time.
To clean the ADF:
1. Dampen a soft cloth with some isopropyl rubbing alcohol
2. Press the ADF cover release on the top left of the scanner body
to open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean
its entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
designed to rotate in one direction only. As you’re cleaning the
roller, make sure it rotates easily, and continue rotating it in that
direction while wiping it clean. Do NOT force the roller to rotate
in the opposite direction. Forcing the roller to rotate will damage
it, and may cause the scanner to feed pages incorrectly.

Please let me know if this has helped and thank you. Binary Bob

Dec 05, 2007 | Xerox DocuMate 252 Path-Through Scanner

1 Answer

Dr 6080 4401 error code

Wht happens after the comp displays 4401 error? Does the system hang? If you can still use the comp, then forget it. Frankly I have not faced this error. But freak errors like these can be seen even if your OS files are damaged. Try reinstalling the OS in another partition. If the scanner works fine in the new environemnt, you can be sure that some files are damaged.

S. Mohan, Chennai, India

Dec 03, 2007 | Canon DR-6080 Path-Through Scanner

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