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Joanne Belgrad Posted on Jan 19, 2014
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I was given Netflix (stream-in) for a gift, but can not get it to come onto our tv. Please help.

We are unable to get Netflix on our tv. What buttons are we supposed to push. Our house has Wi-fi. Please help. Joanne Belgrad [email protected]

  • Joanne Belgrad
    Joanne Belgrad Jan 19, 2014

    Hi Joanne Belgrad, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?Is this the comment box? We have a Samsung 32" flat screen tv, and our cable is from
    comcast. What buttons do we need to push on the remotes?

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Raj Patel

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  • Posted on Jan 19, 2014
Raj Patel
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Your TV must be a 'smart' TV i.e. it should have software enabling it to connect to the internet and access features such as Netflix. If you don't have a 'smart' TV then you can purchase a set top box which can be connected to your TV and will allow you to access on-line services such as Netflix. If you have a 'smart' TV then you still need to connect it to your internet router, either with an Ethernet cable or via WiFi if the TV has WiFi built in (or you can buy a WiFi adapter for the TV). If you connect with an Ethernet cable then the TV will connect to your router (and internet) with no further setup. If you use WiFi then you will need to access the WiFi settings menu on the TV and configure the settings for your router.

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