Question about Kenmore 20.6 cu. ft. Top Freezer Refrigerator

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Frige not cold,freezer working ok

Frige not cold,upper "freezer" is working well or maybe too well

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  • Jeff Mallett May 11, 2010

    Hi : Give me the model number, only if the solution dosn't work. Jeff

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Hi: When this happens it means that there is frost built up in the back of the refrigerator. You are having an issue with the defrost heater or the defrost timer. There is an off chance the refrigerator's freezer is over packed with food and there is no circulation. If you're handy empty the fridge and take a hair dryer to the back wall to melt away the frost from behind. Look at the heater. A glass tube with a wire coil running through it. If the coil is broken, replace it. If not you will be looking at a defrost timer. Usually on a circuit board and expensive. Good Luck, Jeff

Posted on May 31, 2009

  • Jeff Mallett May 31, 2009

    Hi I forgot to mention.... If you use the hair dryer to melt the frost and it's something you cant fix. The refrigerator will work normally for a week or two depending on usage and humidity. Good Luck Jeff AKA bluntcow

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