Question about Avaya 4610

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Not able to connect to server

Avaya IP Office - Trying to connect an Avaya 4610 but keep getting the message that says Discovering - I'm running a Software VPN in the back ground.  - Also, the Phone Manager is connected with no problem.

Have the same set up and was able to connect with the only difference being that I'm on a hardware VPN

Any relation to why this won't work?

Posted by on

  • Anonymous Mar 19, 2014

    keyboard not working



1 Answer

The software vpn probably will not work.
Is the vpn tunnel up? Can you ping the IPO? what subnet is the pc?

Posted on Dec 21, 2007

  • Anonymous Dec 21, 2007

    After further review, is the pc plugged into the IP phone? You could try to set up the phones gateway IP as the IP of the pc. So the phone is using the PC as its gateway out. Also, the phone will need to be on the same subnet as the pc, and you will need to make sure there is an IP route in the IP Office config that matches the pc.IP phones subnet.



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