Question about GE J Series 20.6 cu. ft. Top Freezer No-Frost Refrigerator TBX21JABWW

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Only freezer works

We moved this refrigerator to the garage. The move was smooth although there was some bumping and shaking but nothing major. We plugged it in again and now only the freezer works. The refrigerator (bottom part) does not work and the appliance light does not work when the door is opened I have a 1991 Dutchman Camper with a 6cu ft refrigerator/freezer and I plugged it in 8 hrs ago and the freezer is starting to form ice but the refrigerator is not working at all. does it need re-charged and is that a major job? Norcold Refer

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Hi: When you plugged it in how long did it take for the bottom to warm? If it was a week or two it might be your defrost heater(frost builds where it shouldn't). It's just a wire in a glass tube like a light bulb, and will be fragile after years of service. When the freezer works and the fresh food dosn't it means there is no circulation between the two. Frost will build up where you don't see it, and it's where the air channel is between the freezer and the fresh food. When moving a ref. it usually is the def. heater. The light bulb is isolated from this circuit so it may just be the bulb (the filament got shook) or the switch. Good luck Jeff

Posted on May 31, 2009


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One of the most common mistakes made while moving a refrigerator
is shaking the compressor, thereby ruining it.
The motor inside the compressor is usually sitting on springs
to allow it flexibility when it runs and to cut down on the vibration.
Especially in older units. The motor inside is wrapped in coils of insulated copper wires. When the compressor is moved it causes the motor to
bang against the inside of compressor, Causing the insulation to break
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Just move the Ref or Freezer very slowly and carefully.
Over grass bumps is the worst. It takes a lot longer to move it but it is worth it.

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Only freezer works

Hi, Check and see if the fan in the freezer is running. The light bulb might have loosened or broke while moving. Try and tighten it or remove it and try it in a lamp.
If the fan is running, check control settings. They should both be set at whatever is half of the dial settings.
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Please let me know if I have helped at all or if I can assist you further.

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