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Depending on your Operating System, you may need any CD that came with the device. If you have Windows XP or newer you should just be able to plug it in. If you get a message asking you to locate a driver, point it to either the CD it came with or Windows Update (if you have that option). Otherwise I would recommend going here: http://www.cyberacoustics.com/ and entering your model number in the search box or the support section. Hope this helps. Have a great day.
Those are separate connectors for the earphone (green) and microphone (pink). Plug them in to the appropriate connectors on your computer. On desktops you will find them on the rear panel (maybe also on the front on some systems), and they will probably be color coded the same way. On a laptop, the connectors are usually on the front edge or on one of the sides.
I recommend just going to get a Logitech USB Hedset at wal-mart, but it will set you back 30 bucks. I have Socom 3 and Socom Combined assualt, it works on both without having to use a setup disc, just plugin and play!
Heyo....This may sound silly, but some computers have two different USBs....USB1 and USB2, perhaps it is made for one or the other. There may be that there might be an issue with two files that are named incorrectly on your system. If you right click on your start button and select "Explore". From there you need to click on the "Windows" folder, listed on the left side of your screen under "Local (C:)" and then the "INF" folder.
Scroll down the list of folders and file names on the right side of your screen. You will see two files listed as "wdma_usbinf.bak" and"wdma_usbpnf.bak". These files should be listed as "wdma_usb.inf" and "wdma_usb.pnf". In order to do this we need to rename the file.
Move the mouse pointer over the first file name, "wdma_usbinf.bak", then right click with your mouse. From the pop up menu, you want to click "Rename". The file name will appear in a box in order for you to rename it. Change the name to "wdma_usb.inf" and then press enter. Do the same procedure to rename the "wdma_usbpnf.bak" file.
Close the explore window, restart the computer, afterwards plug in the USB headset.
heyo...for you online meetings...I am assuming you are using Skype. Check the volume settings in the TOOLS and OPTIONS, audio settings, audio in&out, using the drop down menu for microphone and speakers. Save.
If that isn't a problem, it could be a setting in Windows (also assuming you are using XP). Go into your Control Panel, SOUNDS&AUDIO, Audio tab, check your volume there.