Question about HP Photosmart C7280 Laser Printer

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Top feeder not feeding paper through

I am trying to top feed a fax. The flat bed works fine. But if I need to fax 2 or more pages I want to use the feed at the top. The feeder is not holding a grip on the paper. I put the document in that I want to fax I hear the beep, I put in the number I want to fax to and the dual tone comes on the the connect tone comes on then I get an error: reload document and redail fax number. I have cleaned the wheels, I have disconnect the power, turn off the HP all in one photosmart c7280. Let it set for a few minutes. Turn everything back on and it does the same thing all over again. Please help.

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  • linda_monte May 31, 2009

    NO, I tried that after your suggestion and that did not work. But thanks anyway. I guess I will just have to fax one page at a time, if I can't resolve this. I have been looking for a parts manual if you hear of one let me know. I may need to replace a part, maybe the feeder track.

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I have had this problem before and found that certain types of papers cause this. Can you try some different paper you may have lying around and try that? Post back with the results.

Posted on May 30, 2009

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