Question about Xerox Phaser 8560N Laser Printer
The error indicates a black ink stick was jammed. You have to clear the
ISC (ink stick count) error. Turn off the printer. Turn on the printer.
As soon as you see XEROX start moving across the display hold down the
back and help buttons until you see "beginning service mode" on the
display. Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault,
hit ok. Hit the back button to get back to the first menu then exit
diagnostics, hit ok when it asks if you want to restart in customer
If you ever buy any Xerox ink and you get a cracked ink stick call Xerox
Hope this helps.
Posted on May 30, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Manually verify that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink cubes.
Apr 07, 2014 | Xerox Phaser 8560MFP Laser Printer
Feb 07, 2014 | Xerox Phaser 8500/DN Printer
Aug 08, 2012 | Xerox Phaser 8560MFP Laser Printer
Apr 20, 2011 | Xerox Phaser 8560DN Laser Printer
Jul 10, 2017 | Xerox Phaser 8560N Laser Printer
194 people viewed this question
Usually answered in minutes!