- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unplug the power supply for thirty seconds and plug back in, this will reset the processor and might eject the tape. If this fails the next step is remove the top of the combo unit this will give access to the vcr tape, if the tape is spewed in the machine and wrapped around the video head and other mechanical parts use scissors to cut the tape and carefully removing the particles, press power to eject the tape for normal operation. However! if the vcr tape is okay, there may be a loading problem, broken drive belt, bad idler assembly to name a few, this is where a technician will be needed but may not justify cost.
You may need to try a cleaning disc to remove dust from the laser heads, as dust may be impeding the player from recognizing the disc type. Also, double check the manual to see what disc formats your player can handle. All players have a variety of formats they accept or reject. If the owner's manual verifies that it does accept that CD format, try the cleaning. If that doesn't work, it may an issue that will require an authorized service center to look at, which may not be work the cost as replacement DVD players are very inexpensive. Avoid combo players such as the DVD/VCR combo, as when one quits performing, you either have to replace the entire unit or add a new single component for the bad one. Hope this helps!