Question about Black & Decker TRO910W Toaster Oven with Convection Cooking

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TRO910W upper elements not heating

The two upper elements in our Black & Decker TRO910W stopped working. I removed the outer cover from the toaster oven. I checked each element for continuity. Both elements had continuity. I'm not well versed at small appliance repair. Is there anything else that I can check/test to determine why the top two elements are not working? My TRO910W top elements also stopped working. My oven is only about 6 months old and has been kept clean, dry and pampered. The manual says there's a tamper-proof screw which, if opened, will void any warranty. So, I haven't messed with the innards. Others on www.fixya.com have described the same problem. The broiler guy's problem is probably the same, too. Only the top elements work for broiling. So, I assume this is a design problem. It's Saturday, so B&D doesn't answer their phone. I'll try calling them on Monday & see what's what. I suspect the temp. selector dial is the problem. It controls the top elements, depending if broil, bake or toast is set.

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Posted on Jan 02, 2017

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SOURCE: Top element not heating

I found that the heating element in the top front was burned off at the end. I removed the side cover and the ceramic insulator from the broken end. I then grabbed the broken end of the spring inside the glass tube and stretched it to where I could re-attach it to the connector. It now works after getting it back together.
If you attempt this repair, UNPLUG THE OVEN FIRST!
There is also a security screw at the bottom of the side cover.

Posted on Feb 26, 2008

  • 2 Answers

SOURCE: position of part for TRO910W

take the cover off by removing 6 screws around the back and 7 on the bottom (2 of these are safety screws but can be removed by a small flathead screwdriver); once you romove the wrap-around "hull" or cover you can see the spring on the left side of the oven from the frontal view.; the door stop is sort of a L shaped piece which you insert from the inside of the opening on the frame & thru the little hole on the left side of the door; once you do this stretch the spring and attach to the hole into hole you see on the middle of the L shaped piece.

Posted on Jun 07, 2009

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Where do you buy heating elements for black and decker perfect broil?


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netshoppers.com/search/index.php?phrase=oven+parts&uid=d5d00793c96dccbcaa9b5f3ca3d412cd&kuid=4c4a6ef184c15b7eeffee322a7d94921&src=7s

The above website address gives a list of websites that carry oven parts. If you wanted to replace it yourself, you could buy one, or maybe they could give other suggestions.

OR, Use the following to contact the Black and Decker Company.

Parts and Accessories For parts and accessories for your Black & Decker® household appliance please click on the "to order accessories link" on the right side of the page or use the following,
Phone Number: 800-738-0245
(Monday-Friday, 8:30 AM to 8:00 PM, E.T.)

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Phone Number: 800-738-0245
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take the cover off by removing 6 screws around the back and 7 on the bottom (2 of these are safety screws but can be removed by a small flathead screwdriver); once you romove the wrap-around "hull" or cover you can see the spring on the left side of the oven from the frontal view.; the door stop is sort of a L shaped piece which you insert from the inside of the opening on the frame & thru the little hole on the left side of the door; once you do this stretch the spring and attach to the hole into hole you see on the middle of the L shaped piece.

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If you attempt this repair, UNPLUG THE OVEN FIRST!
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