Question about Logitech QuickCam Pro 5000 Webcam

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Logitech camera plugged in but still can't recognise device.It always says device not pluged in.

It was working just fine, and for no reason, the software wouldn't recognize that the camera was plugged in. It gave me some kind of warning when i plugged it in - like i always do - it was about installing software (can't remember exactly what . I've installed the latest software, and the software is up to date and works fine, however it keeps telling me that there is no camera plugged in while it is plugged in to a usb port??? whats the deal, why won't it recognize the camera?

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Re: Logitech camera plugged in but still can't recognise...

I am using windows vista and i cannot see anyone on my messenger but they can see me ,, help!!

Posted on Feb 02, 2008

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Re: Logitech camera plugged in but still can't recognise...

Please, note if the USB drivers for logitech were installed when the rest of software was. only as that the motherboard will recognize the webcam.

in the logitech's webcam cd, you'll see a chapter with only USB DRIVERS. if not, you can find them in
it's free registration and easy to use site.

Posted on Jan 26, 2008

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Webcam installation

When you installed the camera did you use generic Windows drivers? If so, try going to the logitech website and downloading the latest drivers for the web-cam. Unplug the camera before installing the new drivers, it may prompt you to plug in your camera, if not plug it in once the installation is complete. Restart your computer and make sure your plugged in as well if it is a laptop. Another reason for no response could be no power is coming through the USB port, either because the power connection is burnt out (this doesn't mean that powered USB devices don't work in the port) or it reverted to a 1.1 version of USB. This is a common glitch that can usually be fixed by changing USB ports or restarting the computer. Make sure you don't have too many devices being powered only through the USB port. If any USB product also comes with an adapter always use that adapter if possible instead of using the USB to power it. This will ensure a longer life of your ports. If the latest drivers are installed and you know you have a working USB port that provides power then you more than likely have a bum camera. (Electronics generally fail either very early or very late in their life cycle)

Jul 11, 2010 | Logitech QuickCam Connect Webcam

1 Answer

Skype won't recognise my Logitech web cam. The

try to update your skype application...

i have read some article in the internet saying that in US they are experiencing server down....

skype is one of them.. maybe that is the reason you are experiencing problems in your peripherals...not your camera is the problem... the problem is in the net..

Feb 06, 2010 | Veo Mobile Connect Webcam

1 Answer

We have Skype and our grandchildren cant hear us or see us..we can see them...the information regarding the logitech camera ...according to the computer indicates the camera cannot be found...or is not...

Try plugging the USB into the rear of the PC. USV devices require 5volts to run properly and your keyboard might be using the full5v for its connection.
A dedicated port on the back should powerup the camera just fine.

Apr 16, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

Quickcam-Logitech Error

Try uninstalling the software and drivers and reinstall them. Do not plug in the web cam until you reinstall apps and drivers. Hope this Helps you.

Jul 16, 2008 | Logitech QuickCam Messenger Web Camera

2 Answers

I've bought a logitech quickcam communicate STX. When I installed it first it worked fine. Someone unpluged it from the usb port and it wouldn't work. I re-installed the drivers and it was fine again but...

The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

Feb 25, 2008 | Logitech Webcam

1 Answer

Quick Cam Pro 5000, isn't recognized...

Download the latest driver for your OS (i assume you are using windowsXP). Then when it asks you for the driver direct the location to the place where you have downloaded the latest from logitech.

Oct 17, 2007 | Logitech QuickCam Pro 5000 Webcam

2 Answers

Usb extention lead doesn't work with webcam

So you know the cam is ok and the cable, so you will have to point to the usb port not being able to push enough power through the cable to the camera as it must take a higher voltage than the other cam. Make sure that the other cam software is uninstalled and you have done registry clean in case of conflicts and also try using a different usb port but install the camera with the driver again using the extension in it, aplogies if you did, i am assuming you may have installed the camera directly without the extension cable.

Apr 29, 2007 | Logitech QuickCam Pro 5000 Webcam

3 Answers

Logitech quickcam express

Easiest thing to try first is to uninstall and reinstall the driver, either from your installation CD or better yet, from the Logitech website;,CRID=1794,contentid=12247 If that doesnt solve the problem, then plug the camera into a different PC, install the drivers there - just to ensure that the problem is not with your PC, your windows or the USB setup. If the camera is working fine on another PC please post back with the details of your operating system and hardware and we can try and help. If you get the same results on another PC then check through this page first; If you still have no luck then please post or call back and we can see if we can solve the problem Hope this helps :)

Apr 22, 2007 | Logitech QuickCam Express Web Camera

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