Logitech camera plugged in but still can't recognise device.It always says device not pluged in.
It was working just fine, and for no reason, the software wouldn't recognize that the camera was plugged in. It gave me some kind of warning when i plugged it in - like i always do - it was about installing software (can't remember exactly what . I've installed the latest software, and the software is up to date and works fine, however it keeps telling me that there is no camera plugged in while it is plugged in to a usb port??? whats the deal, why won't it recognize the camera?
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When you installed the camera did you use generic Windows drivers? If so, try going to the logitech website and downloading the latest drivers for the web-cam. Unplug the camera before installing the new drivers, it may prompt you to plug in your camera, if not plug it in once the installation is complete. Restart your computer and make sure your plugged in as well if it is a laptop. Another reason for no response could be no power is coming through the USB port, either because the power connection is burnt out (this doesn't mean that powered USB devices don't work in the port) or it reverted to a 1.1 version of USB. This is a common glitch that can usually be fixed by changing USB ports or restarting the computer. Make sure you don't have too many devices being powered only through the USB port. If any USB product also comes with an adapter always use that adapter if possible instead of using the USB to power it. This will ensure a longer life of your ports. If the latest drivers are installed and you know you have a working USB port that provides power then you more than likely have a bum camera. (Electronics generally fail either very early or very late in their life cycle)
Please uninstall any logitech software version present on your OS (if available) -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device.
-> Go to device manager
-> Delete all the USB HOST CONTROLLER -- All of them --
-> The host controller might reinstall them itslef, let the computer handle the reinstallation
-> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon )
-> Once reinstalled, clean boot
-> Reinstall the software if available and/or plug the hardware when needed.
-> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
Thanks and have a nice day !
Try plugging the USB into the rear of the PC. USV devices require 5volts to run properly and your keyboard might be using the full5v for its connection. A dedicated port on the back should powerup the camera just fine.
So you know the cam is ok and the cable, so you will have to point to the usb port not being able to push enough power through the cable to the camera as it must take a higher voltage than the other cam.
Make sure that the other cam software is uninstalled and you have done registry clean in case of conflicts and also try using a different usb port but install the camera with the driver again using the extension in it, aplogies if you did, i am assuming you may have installed the camera directly without the extension cable.
Easiest thing to try first is to uninstall and reinstall the driver, either from your installation CD or better yet, from the Logitech website;
If that doesnt solve the problem, then plug the camera into a different PC, install the drivers there - just to ensure that the problem is not with your PC, your windows or the USB setup.
If the camera is working fine on another PC please post back with the details of your operating system and hardware and we can try and help. If you get the same results on another PC then check through this page first;
If you still have no luck then please post or call back and we can see if we can solve the problem
Hope this helps :)