Question about Logitech QuickCam Pro 5000 Webcam

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Logitech camera plugged in but still can't recognise device.It always says device not pluged in.

It was working just fine, and for no reason, the software wouldn't recognize that the camera was plugged in. It gave me some kind of warning when i plugged it in - like i always do - it was about installing software (can't remember exactly what . I've installed the latest software, and the software is up to date and works fine, however it keeps telling me that there is no camera plugged in while it is plugged in to a usb port??? whats the deal, why won't it recognize the camera?

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  • Anonymous Nov 03, 2007

    same problem.... installed the software then connect the webcam works fine but after rebooting the computer the webcam could not be recognised



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I am using windows vista and i cannot see anyone on my messenger but they can see me ,, help!!

Posted on Feb 02, 2008

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Please, note if the USB drivers for logitech were installed when the rest of software was. only as that the motherboard will recognize the webcam.

in the logitech's webcam cd, you'll see a chapter with only USB DRIVERS. if not, you can find them in
it's free registration and easy to use site.

Posted on Jan 26, 2008


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Posted on Jan 02, 2017

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When I plug the USB thing into my computer, my computer doesn't recognise that anything is pluged in.

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When you installed the camera did you use generic Windows drivers? If so, try going to the logitech website and downloading the latest drivers for the web-cam. Unplug the camera before installing the new drivers, it may prompt you to plug in your camera, if not plug it in once the installation is complete. Restart your computer and make sure your plugged in as well if it is a laptop. Another reason for no response could be no power is coming through the USB port, either because the power connection is burnt out (this doesn't mean that powered USB devices don't work in the port) or it reverted to a 1.1 version of USB. This is a common glitch that can usually be fixed by changing USB ports or restarting the computer. Make sure you don't have too many devices being powered only through the USB port. If any USB product also comes with an adapter always use that adapter if possible instead of using the USB to power it. This will ensure a longer life of your ports. If the latest drivers are installed and you know you have a working USB port that provides power then you more than likely have a bum camera. (Electronics generally fail either very early or very late in their life cycle)

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Logitech mouse M-SBF96 Not Working Properly... I had LogiTech MX518 and when I pluged out usb of MX518 and pluged in M-SBF96, M-SBF96 didnt Work... I was thinking that driver didnt recognised it and i...

Hi, Please uninstall any logitech software version present on your OS (if available) - Then please proceed to clean boot. ( ) -> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
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If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
US/Canada support:
European support:
Thanks and have a nice day ! J -

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We have Skype and our grandchildren cant hear us or see us..we can see them...the information regarding the logitech camera ...according to the computer indicates the camera cannot be found...or is not...

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try this---do a system restore to the day before you installed the software.leave the camera and mic unplugged from your pc.install the software/drivers--then plug in the camera/mic.let me know.

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So you know the cam is ok and the cable, so you will have to point to the usb port not being able to push enough power through the cable to the camera as it must take a higher voltage than the other cam. Make sure that the other cam software is uninstalled and you have done registry clean in case of conflicts and also try using a different usb port but install the camera with the driver again using the extension in it, aplogies if you did, i am assuming you may have installed the camera directly without the extension cable.

Apr 29, 2007 | Logitech QuickCam Pro 5000 Webcam

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Easiest thing to try first is to uninstall and reinstall the driver, either from your installation CD or better yet, from the Logitech website;,CRID=1794,contentid=12247 If that doesnt solve the problem, then plug the camera into a different PC, install the drivers there - just to ensure that the problem is not with your PC, your windows or the USB setup. If the camera is working fine on another PC please post back with the details of your operating system and hardware and we can try and help. If you get the same results on another PC then check through this page first; If you still have no luck then please post or call back and we can see if we can solve the problem Hope this helps :)

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