Question about Canon imageCLASS D761 Copier

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NP 6030 paper jam

When I try to print a 2 sided copy the paper jams after the scan and print of first side. Acts like the bottom half not working.

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It may be this simple:

1- as silly as it may seem, are you sure the size  is correct, if it is a letter size paper and it says legal, it will jam. open the paper tray and make sure the guides are snug againgst the paper,

does it say letter (or legal) for the tray you are going to use, if they do not correspond then look behind the tray inside the machine, is there a paper jammed in the back?

 

Or not so easy

2-You are having a sensor problem, take a look at the duplex tray,

pull it out and look at the sensors ( black little levers that stick out) are there any pieces of paper, can you move them and they spring back into place?

Posted on Oct 23, 2007

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