Question about Universal Remote Control DISH Network UHF/IR Remote Control

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Dish network UHF remote works intermittently.

My dish network uhf remote control works intermitantly. occasionally it works, mostly it does not. IR works if pointing directly at descrambler, but that does me no good as the tv is upstairs away from descrambler. Batteries are new btw, and I have tried different sets of batteries as well. Thanks in advance if you can help.

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If you extend the small antenna that is on the back of the receiver by using a short cable and a barrel connector to get the antenna out of the entertainment center or out from the TV this will help alot

Posted on Aug 08, 2009

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I don't really have a solution, but this was the solution to the issue I was having. I have four televisions in the house and one DVR multi-room unit. I only had trouble with the IR/UHF remote on the south facing sun porch that is flooded with sunlight during the day. I had a hard time getting the remote to work at all with the DVR and before I got this set up I had a regular DVR that was hooked via the upstairs tv with a remote control changer tower that had a unit on the porch and a unit upstairs aimed at the DVR. The antennae was the issue the entire time and needed to be pulled out of the entertainment center/rear of the DVR. Now I can point the remote at the concrete floor and it still works. As a side note, this is a porch added after the home was built so the real exterior wall of the house is between the tv and DVR so there is a lot of possible interference from wiring, metal, etc...

Posted on Aug 05, 2012

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Hello Witt Thomas,

I can understand the concern and wanting the remote to work the TV Menus. It is possible with our remotes, however it depends on the TV itself. I've seen instances where there are 2 TV's in one house, and 1 will do it, while the other won't.

If you have tried all of the remote codes, and none work, the only other options we have available are to try a powr scan, or teach the remote. This link http://www.mydish.com/support/teach-learning-remote-20-21 can provide the steps on how to teach that model of remote control!

Let me know if you have any other questions.

Tommy Faust
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Hi Robert, my name is Cheri Torres and I work on the Social Media Team at DISH. It sounds like your remote is experiencing IR(Infrared) interference from your LG TV. You can resolve this issue by converting your TV1 remote to UHF(Ultra High Frequency) instead of IR. In order to do this you will need a UHF remote, the 20.0 remote is only an IR remote. Please email me directly at Cheri.Torres@Dish.com with your account number or phone number on the account so that I can look into getting a UHF remote sent out. Thank you.

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I have 722 and a ir/uhf remote. Remote is set to uhf. All was ok until about 2 weeks into use and remote does not work unless 6 inches from antenna. I tried wizard numerous times and resetting to ir and...


Hello, this is Becki Barned, with DISH Network customer service. For this issue, since you have already replaced the remote and have the 5 foot coax cable on the antenna, then at this point, we would want to send a tech out for you. The technician can determine if this is an issue with the receiver box, or can set up a back feed for you. I can help you out with this issue further. You can e-mail me at becki.barned@dishnetwork.com .


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jholsinger1,

It sounds like this is TV 1 that you are having this problem with the remote, is that correct? What has changed from when the remote was working till now? Was anything moved like the TV/receiver? You may have some type of interference with the UHF signal. Without getting more specific information, I'm generalizing the trouble shooting steps. Would you clarify if it's TV 1 or TV2. Please post to this site and I will respond back to you.

Ray Calo
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Hello! On the back of your receiver box you'll see a silver UHF antennae make sure its pointing straight up. If that fails try the steps in this link
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HOW CAN i RESET SAT CODE FOR DIH REMOTE CONTROL FOR DIFFERENT DISH BOX


nmg55

Not all remote are compatible with all our receivers. Depending on the receiver and remote model numbers, if they are compatible you can readdress the remote to the receiver. I have provided a link for readdressing the remote to the receiver. I hope this helps.

Instructions on how to readdress the remote to the receiver:
http://www.dishnetwork.com/SupportSection/remote-setup
Remotes and receivers models:





222 -
21.0 IR / UHF Pro


222k - 21.0 IR / UHF Pro


301 -
3.4 IR


311 -
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322 -
4.4 IR / UHF Pro


381 -
6.4 IR / UHF Pro


411 -
20.0 IR


501 -
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508 -
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510 -
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512 -
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522 -
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612 -
21.0 IR / UHF Pro


622 -
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625 -
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722 -
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722k - 21.0 IR / UHF Pro







Ray Calo
DISH Network

































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