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Loud noise from freezer

The freezer has a loud sound when the door is shut and when the door is open the sound stops. The temperature on the freezer keeps going down.

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Hi, The noise you are hearing is the evaporator fan motor.
Remove the rear panel in the freezer section and see if ice or frost is building up and hitting the fan blade.
If there is frost, you have a defrost problem that can be tested while you have the panel off.
Please let me know if I can assist you further on this issue.
Thanks
Vic

Posted on May 30, 2009

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SOURCE: Our kenmore elite bottom freezer is making a loud

Turned off the fridge, emptied the Freezer, used a blow dryer for 20-30 minutes, to melt ice that had built up in vents at rear of freezer.

Cleaned the freezer and reloaded...no hum..at least for now.

Posted on Sep 14, 2009

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It sounds like the evaporator fan is hitting ice that is built up on the evaporator coil. When it's making the noise, open the freezer door and see if it stops.
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Check the inside back, lower panel of the freezer for ice built up or frost on it. If there is, you have a defrost problem that is most likley a bad heater. It's located around the coil inside the freezer behind the panel you will be looking at. The defrost problem would explain the freezer not freezing ice cream.

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My husband left the freezer door open a couple of months ago, causing ice to form. The loud rattling noise was the fan hitting the ice. The reason why the temperature started to rise but the noise stopped was because the fan had got stuck in a block of ice and was no longer working. Simple solution - defrost the freezer for 24 hours. Touch wood, it is all working fine now!

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that because the internal fan is hiting the ice or has bad bushings you can hear the noise just with the door close because when you open the door there is a switch the one turns off the internal fan so when you close the door it turn on the fan again if you wants to hear that with the door open just open the door and push the botton swich with your fingers and you'll hear the noise

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