Question about Solis Palazzo Espresso Machine

1 Answer

Solis Palazzo - lights flashing

I descaled and also have run through several cycles of water. I incorreclty turned the machine on and off during first part of descaling.
Now the machine has green light flashing, descale light flashing, and the clean lights are one. The only thing that works is to draw water off (cold) or to draw steam off.

Posted by on

  • linda_casey May 30, 2009

    Thank you. I was afraid this would be the outcome. Do you have recommendation where to get service for it in the US?

  • linda_casey May 30, 2009

    Thank you for your quick and helpful responses.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 489 Answers

Hey linda.

during the descalation some water reached the unwanted area and break the smart part that configures everything.

need to get service. you can not do anything about it.

hope helpful

Posted on May 30, 2009

  • meteshadow May 30, 2009

    Whether you are a user of our product or one
    of our valued retailers, we have a dedicated team of customer service
    representatives ready to help you with any service or technical questions you
    may have. If you need our assistance, please contact us by calling toll free 1-888-437-8340. Our hours
    are Monday through Friday 8:00 am to 4:00 pm PST.

    hope it helpful. pls rate this converstaion as FixYa. if you think i helped you

    have a good day

    thanks for choosing Fixya.


×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Water temp and descaling lights flashing


you need to descale the machine as per instruction

Oct 15, 2012 | Solis Palazzo Espresso Machine

1 Answer

I am trying to descale my solis palazzo, I did as instructed, opened the nozzle to let water out, light is flashing but nothing is happening, waited 45 minutes, the only button lit up is the one with the...


Hi Descaling the Palazzo: The Palazzo is programmed to descale the boilers on its own, when set in the correct mode. You program the machine to descale it's self, do the following. With the machine turned on, push and hold the left 2 buttons (clean and pre-ground). This should light the top right red indicator light. Mix your descaling crystals in 32 to 48 oz in your water tank. Stir until they are completely dissolved in the water. Next, have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz's. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the bottom will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, and then close, and then open the steam knob again and let the water just flow through the boilers until it is emptied by the machine. Don't turn off anything until the machine stops on its own. This will clear the descale light. Refill the water tank again with fresh water and push the water button on the right. It will light(very dim), then open the steam knob again/ The red light will go out and it will start to heat and your ready to go.

Jul 05, 2011 | Solis Palazzo Espresso Machine

1 Answer

Solis pallazo rapid steam. I can't remember how to clean the system


Descaling the Palazzo: The Palazzo is programmed to descale the boilers on its own, when set in the correct mode. You program the machine to descale it's self, do the following. With the machine turned on, push and hold the left 2 buttons (clean and pre-ground). This should light the top right red indicator light. Mix your descaling crystals in 32 to 48 oz in your water tank. Stir until they are completely dissolved in the water. Next, have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz's. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the bottom will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, and then close, and then open the steam knob again and let the water just flow through the boilers until it is emptied by the machine. Don't turn off anything until the machine stops on its own. This will clear the descale light. Refill the water tank again with fresh water and your ready to go.

Sep 10, 2010 | Solis Palazzo Espresso Machine

1 Answer

I have lost my instruction manual and the last triangle light is on what does it mean and how do i fix


Descaling the Palazzo: The Palazzo is programmed to descale the boilers on its own, when set in the correct mode. You program the machine to descale it’s self, do the following. With the machine turned on, push and hold the left 2 buttons (clean and pre-ground). This should light the top right red indicator light. Mix your descaling crystals in a glass of warm water then add to 32 to 48 oz in your water tank. Next, have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz’s. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the bottom will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, and then close, and then open the steam knob again and let the water just flow through the boilers until it is emptied by the machine. Don’t turn off anything until the machine stops on its own. This will clear the descale light. Refill the water tank again with fresh water, open the knob on the right again to prime and when the red light goes out, your ready to go.

Sep 08, 2010 | Solis Palazzo Espresso Machine

2 Answers

I have a Solis Palazzo machine. My question is:


HI When was the last time you descaled? This can have a temp lowering effect if you don't descale on a regular basis. Program you water hardness so its set on 4. This will tell you when you have to descale. Descals is not the same as cleaning. Its a special acid that disolves the deposits inside the boiler.

Jul 24, 2010 | Solis Palazzo Espresso Machine

2 Answers

Hi, cleaning cycle stalled, all lights on, machine stuck


We forced the mechanism!! Works like a charm!  I think we'll get a backup, the french press didn't cut it this AM.......

Feb 14, 2009 | Solis Palazzo Espresso Machine

2 Answers

Solis Palazzo Descaling (?) Problem? Please Help!


Hi
He has the first part correct, but when you rinse the machine with fresh water the machine needs to quit on its own and you will know this when the descale light is off, but you will have a flashing green light and a steady red light over the water drop. Refill the water tank, the close the steam knob and then open it again. This will clear the red light and then the machine will start heating. IMPORTANT on any automatic machine is when the water tank is off the machine don't do anything with the beans. A chip of bean in the water receptacle can be a big problem for the machine.

Jan 28, 2009 | Solis Palazzo Espresso Machine

1 Answer

Solis rapid Steam stuck in descaling cycle


Hi,

try to run a new descaling to see if it works normal again.

/Mirran

Sep 22, 2008 | Solis Palazzo Espresso Machine

2 Answers

Solis Palazzo - stuck in descale mode?


Are you refilling the tank during this process? You need to let in run dry, and then the buttons flash. Then, refill the tank with clean water, and let the tank run dry again.

Dec 11, 2007 | Bosch Benvenuto B30 Espresso/Coffee Maker

2 Answers

Solis Palazzo Espresso Machine


The machine is still stuck in the descaling cycle. You must open the steam valve and let all the liquid drain from the tank. This takes approx. 45 min. because it comes out intermittenly. After this is complete all the front buttons will flash. Close the steam valve, rinse the tank, then fill it with fresh water. Open the valve again and let all the water drain from the tank again. This time it will only take a couple of minutes. After it has completed close the valve and the machine will return to normal operation.

May 29, 2007 | Solis Palazzo Espresso Machine

Not finding what you are looking for?
Solis Palazzo Espresso Machine Logo

109 people viewed this question

Ask a Question

Usually answered in minutes!

Top Solis Coffee Makers & Espresso Machines Experts

graybeard32301

Level 3 Expert

352 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22246 Answers

AZBen
AZBen

Level 2 Expert

193 Answers

Are you a Solis Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...